Delegated Vendor Account Manager
3 weeks ago
The challenges of affordable healthcare continue to create new opportunities. Elderplan and HomeFirst, our Medicare and Medicaid managed care health plans, are outstanding examples of how we are expanding services in response to our patients' and members' needs. These high-quality healthcare plans are designed to help keep people independent and living life on their own terms.
The Delegated Vendor Account Manager will provide oversight of assigned delegated contracted vendors for all Elderplan/Homefirst Products. The oversight includes relationship management, contract implementation, analysis and monitoring in accordance with Elderplan's operational and service goals.
- High School Diploma required
- Bachelor Degree preferred
- 3 to 5 years of experience in Managed Care Organization(s), Provider Relations and knowledge of provider contracting; or at least 5-8 years of experience in Sales and/or Account Management with demonstrated knowledge of managing and cultivating relationships with new contact and existing business partnerships
- Knowledge of Microsoft Office, proficiency in Excel and Word is required
- Critical thinking, ability to absorb, retain and apply a wide range of information about the company, procedural policies and benefits
- Attention to detail and problem solving skills
- Ability to interpret a variety of instructions given in written or oral form
- Evaluate data, summarize and make recommendations for change
- Excellent oral and written communication skills
- Excellent time and project management skills; ability to multi-task and prioritize work while working autonomously
- Experience working with managed care operations with Medicaid and Medicare benefits
- Ability to interpret contracts for purposes of implementation and monitoring vendor performance
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