Customer Service Lead

1 week ago

Baxter, United States Fleet Farm Full time

Do you enjoy serving customers, mentoring others, and impacting processes to ensure customers are receiving the best possible service?  Do you have a positive attitude and love interacting with people?  If so, this opportunity is for you

The Customer Service Team Lead is responsible for overseeing Front End operations, including all Customer Service, Cashier activities, cart retrieval, and front-end housekeeping.

Job duties:

  • Through coaching and modeling, the Customer Service Team Lead will set, lead, and coach Best in Class expectations for customer servic
  • Responsible to conduct daily cashier observations to ensure consistency and efficiency of customer service processe
  • Be on the move, checking with Cashiers to see if they’re experiencing any challenges and give them a helping hand to keep the lines movi
  • Responsible for managing the customer service desk and cash office operation
  • Conduct any cash office activities and outside cash handling improvement
  • Assist with all service desk activities, including accepting returns, issuing rain checks, sales of tobacco, and pickups of Buy Online Pick up In Store order
  • Responsible for customer service supply ordering and inventor
  • Ensure cash register lanes never get more than 3 customers
  • Ensure timely retrieval of shopping cart
  • Ensure that restrooms and customer service areas are properly maintai
  • Acts a final decision maker on cashier empowerment and lane call inquiries, including coaching, teaching, and training guideline
  • Positive promotion of Fleet Farm customer loyalty program, credit card, and other company initiatives.

Job Requirements and Education:

  • High School Diploma or GED preferred.
  • Ability to work a flexible schedule, including days, nights, weekends, and holidays is required.
  • 2 years of retail management or supervisory experience preferred.
  • Proven ability to lead, coach, and build relationships in a fast changing environment.
  • Must be able to direct and motivate a diverse population that includes full-time and part-time Team Members.
  • Demonstrated ability to act decisively and implement solutions.
  • Demonstrated ability to multi-task; ability to respond flexibly in quick changing environment.
  • Be comfortable communicating and conducting training.

  • Auto Service Manager

    Found in: Talent US C2 - 1 week ago

    Baxter, United States Fleet Farm Full time

    If you have a customer first attitude, possess strong leadership skills, and a passion for the automotive service industry, this position is perfect for you! The Auto Service Manager is responsible for providing superior service to our customers and leading the auto service sales and technician team. Job duties: Teach, train, coach, and mentor your...

  • Delivery Driver

    1 week ago

    Baxter, United States Jimmy John Full time

    Jimmy John's Delivery Driver's goal is to get that perfectly made sandwich in the customer's hand as quick as can be. We do this by learning the most efficient route, double-checking orders to ensure everything is accounted for, and hustling on our feet (while always being safe and law-abiding while on the street). Our Drivers do great with the small...

  • HP Customer Sales Representative

    Found in: Careerbuilder One Red US C2 - 2 weeks ago

    Baxter, MN 56425, United States 2020 Companies Full time

    2020 Companies - JobID: REQ_061495 [Sales Agent / Sales Rep / Salesperson] As a Sales Representative at 2020 Companies, you'll: Sell products and services in a retail store, kiosk, and/or event environments; Maintain professional interaction with both customers and fellow employees; Direct customers by escorting them to displays; Advise customers by...

  • Senior Project Manager

    1 week ago

    Baxter, United States CareerBuilder Full time

    Job Description (Posting). 4-5 ERP implementations in any Oracle Product., working as a Consultant/Lead or PM 15+ years of Program Manager experience, preferably on Oracle IT transformation projects. Interacting with Customer Executive leadership (IT and Business) is an expectation and having the similar experience is a MUST Excellent planning skills using...

  • Pastor of Next Gen

    2 weeks ago

    Baxter, United States Eagle Brook Church Full time

    Job DescriptionJob DescriptionEagle Brook Church is a multi-site church looking for a highly relational and organized Pastor of Next Gen to join our campus team. This person will be responsible for mid-week and weekend programs for students and kids, while connecting with volunteers and parents. They are passionate about recruiting and developing people to...

  • Medical Receptionist

    2 weeks ago

    Baxter, United States Dermatology Professionals Full time

    Job DescriptionJob DescriptionPosition Summary: We are looking for a Medical Receptionist who can perform a variety of secretarial duties to assist our Medical Providers with providing patients with the highest standards of medical care and a positive customer service experience.QUALIFICATIONS:Must have great customer service, communication and teamwork...

  • Vending Route Driver

    2 weeks ago

    Baxter, United States Viking Coca-Cola Full time

    Job DescriptionJob DescriptionVENDING ROUTE DRIVER - BRAINERD AREAImmediate opening for dependable full-time route driver with good customer service skills. Duties include: delivery and merchandising of product. Must have acceptable driving record, pass Pre-employment physical & drug screen.Drivers for First Choice Vending do not need a Commercial Drivers...

  • Waterpark Staff

    Found in: Talent US C2 - 1 week ago

    Baxter, United States Brainerd Arrowwood Lodge Full time

    Certified Lifeguard Role and ResponsibilitiesEnsure guest safety in and around the Waterpark.Keep constant surveillance of the water and guests.Keep the facility safe and clean.Qualifications and Education RequirementsCommunicate effectively with guests and other employees.Provide a safe environment for guests to enjoy the waterpark.Ability to maintain an...

  • Waterpark Staff

    1 week ago

    Baxter, United States Brainerd Arrowwood Lodge Full time

    Job DescriptionJob DescriptionCertified Lifeguard Role and ResponsibilitiesEnsure guest safety in and around the Waterpark.Keep constant surveillance of the water and guests.Keep the facility safe and clean.Qualifications and Education RequirementsCommunicate effectively with guests and other employees.Provide a safe environment for guests to enjoy the...

  • Field Project Manager

    1 week ago

    Baxter Springs, United States Atec Steel Full time

    Job DescriptionJob DescriptionPosition Summary: The Field Project Manager is responsible for the overall direction, coordination, implementation, execution, control and completion of specific projects ensuring consistency with company policy, commitments and goals.Duties and Responsibilities:Review customer contracts/purchase orders for content such as...

  • Electrical Engineer

    3 days ago

    Baxter Springs, United States Shape Corp Full time

    At KMT Waterjet, a Shape Technologies Group (SHAPE) company, we're devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies including Advanced Pressure Systems (APS), Flow International, Shape Process Automation KMT Waterjet, H20 Jet, Aqua Dyne, Aquarese,...

  • Product Design

    1 week ago

    Baxter Springs, United States Shape Corp Full time

    At KMT Waterjet, a Shape Technologies Group (SHAPE) company, we're devoted to a single goal: delivering innovative manufacturing process solutions that propel our customers to success. SHAPE is a strategic ecosystem of companies including Advanced Pressure Systems (APS), Flow International, Shape Process Automation KMT Waterjet, H20 Jet, Aqua Dyne, Aquarese,...

  • Online Fulfillment Coordinator

    Found in: Jooble US O C2 - 22 hours ago

    Baxter, MN, United States Fleet Farm Full time

    Do you enjoy working in a retail setting? Do you have an eye for detail and accuracy? Do you love being a subject matter expert and collaborating with others? If so, this may be the perfect role for you! The Online Fulfillment Coordinator is the in-store expert for online fulfillment. The role is responsible for processing online order fulfillment and...

  • RN- Registered Nurse

    Found in: Resume Library US A2 - 1 week ago

    Baxter, Minnesota, United States Ebenezer Full time

    Overview: Ebenezer offers a robust compensation package with competitive benefits and wage of $47.00 / hour for Casual RN's! Northern Lakes Senior Living is hiring a casual Registered Nurse. This role is responsible for ensuring that the safety and health needs of Northern Lakes Assisted Living/Memory care senior residents are met at our beautiful senior...

  • Commissioned Officer

    Found in: beBee jobs US - 1 week ago

    Baxter Springs, Kansas, United States National Oceanic and Atmospheric Administration Full time

    HOW TO APPLYThank you for your interest in joining the National Oceanic and Atmospheric Administration (NOAA) Commissioned Officer Corps. By submitting your information, you are applying to join the Basic Officer Training Class (BOTC) 145, which starts in January 2025.To be considered for the position, follow these steps:Click "Apply" to be redirected to the...

  • RN- REGISTERED NURSE

    Found in: Careerbuilder One Red US C2 - 5 days ago

    Baxter, MN 56425, USA, United States Ebenezer Full time

    Overview* Ebenezer offers a robust compensation package with competitive benefits and wage of $47.00 / hour for Casual RN's!Northern Lakes Senior Living is hiring a casual Registered Nurse. This role is responsible for ensuring that the safety and health needs of Northern Lakes Assisted Living/Memory care senior residents are met at our beautiful senior...