Group Account Director

3 weeks ago


Tempe, United States Evoke Full time

In the journey of life, your career should make a difference.

At Inizio Evoke, we come together-to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human.

The Opportunity:

We are seeking a Group Account Director to join our dynamic agency. You will help us to reach our goals.

You Will:
  • Execution:

    • Is the daily account lead and have proactive, daily client communications

    • Is accountable for the impeccable delivery of multiple large, high-value client projects

    • Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports.

    • Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation.

    • Ensure that appropriate team members are experts in our clients' Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition.

    • Is accountable for the client's total budget by having proactive, ongoing conversations with the project management team and clients/VP.

    • Work with project management to establish forecasts and ensures that financial goals are met/exceeded.

    • Can deploy the right resources at the right time, while remaining profitable

    • Works to exceed quarterly and yearly financial goals.

    • With project management, is responsible for the development and presentation of SOWs.

    • Participates in new business opportunities and attends pitches

    Client Relationship Management:

    • Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible.

    • Is always looking for ways to better serve the client, to grow their business, and grow the business.

    • Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization.

    • Is not afraid of having the 'tough' conversations, but instead handle them with grace and dignity

    Strategy:

    • With the strategy and creative teams, leads brand planning process

    • Is an expert in all aspects of our clients' business, being able to speak to the category, across channels, and across targets - and to the larger internal teams

    • Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes.

    • Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities.

    You Have:

    • 9-12 years of experience managing healthcare/pharmaceutical marketing accounts

    • At least 7 years of agency and/or pharmaceutical side experience required

    • HCP marketing experience required

    • Multichannel marketing experience

    • Demonstrated ability to develop, grow, and extend a meaningful client relationship

    • Demonstrated ability to identify and act upon growth opportunities

    • Exhibits forward thinking and is solution oriented (internally and externally)

    • A clear understanding of the multidisciplinary team and when to engage resources

    • Impeccable attention to detail and self-accountability

    • Willingness to learn, recognizing there's always more to learn

    • Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar

    • Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email

Our Benefits:
  • Medical

  • Dental

  • Vision

  • Flexible Vacation

  • 401K

About Inizio Evoke Drive:

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to shift behaviors in our target audience, whether that be patients or HCPs



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