PATIENT ACCESS REP I

4 weeks ago

Gallatin TN USA, United States LifePoint Health Full time
Performs receptionist, registration, and clerical duties associated with direct and scheduled patient admissions.

Reports to: Patient A

Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy.
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Distributes and explains forms, documents, and educational handouts to patients or family members.
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Meets with patient or patient's caregiver before or after admission to exchange necessary information and documentation. Provides explanation of process and addresses concerns and questions.
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Communicates with admitting physician's office, nursing unit staff, and/or other appropriate personnel regarding admission to exchange necessary information and determine placement.
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Maintains current knowledge of all rules and regulations governing third party admissions/registrations and pre-certification requirements
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Verifies insurance eligibility and creates estimates based on services rendered, including co-pays, deductibles and out-of-pocket amounts.
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Verifies precertification/authorization on file matches test/procedure/services being performed.
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Maintains an acceptable registration error rate & collections goal.

ccess Supervisor

*Minimum Education*
High school diploma or equivalent - Required
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*Minimum Education*
Two years college or medical office specialist education - Preferred
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*Required Skills*
Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Must be able to function appropriately in a multi-task setting. General understanding of medical terminology and medical insurance.
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*Required Skills*
Certifications:
BLS certification from the American Heart Association (AHA) or American Red Cross (ARC) - Required within 90 days of hire, if not current upon hire.
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*Minimum Work Experience*
2 years experience in hospital patient access/registration or medical office with emphasis on medical insurance and collections/accounts receivable - Required
Appropriate level of other hospital clerical or relevant customer service experience given consideration in lieu of

**Job:** **Administration/Clerical*

**Organization:** **

**Title:** *Patient Access Rep I - ED 430p - 3a 7on/7off*

**Location:** *Tennessee-Gallatin*

**Requisition ID:** *7457-11419*

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