Customer Site Service Rep

3 weeks ago

TN, United States BASF SE Full time
Now Hiring OEM Customer Site Service Rep

 

Smyrna, TN

 

We need YOU

 

Where the chemistry happens…

 

Our Automotive Coatings group produces innovative and sustainable automotive OEM coatings and employs nearly 12,000 worldwide  In this role you will work on site at our customer site Sunday-Thursday from 10pm-7am ensuring appropriate reporting, product performance and more

As a Customer Site Service Rep, you create chemistry by…

 

  • Measuring, monitoring, and analyzing product and processing performance (coatings field analysis), also measuring, and monitoring inventory.
  • Supporting the efforts of the Technical Service Team through data collection and analysis.
  • Participating within the site service team safety program.
  • Complying to the Assembly Plant Service Process in the customer plant.
  • Supporting customer and internal project schedule compliance through coatings field analysis activities, also supporting launch activities through coatings field analysis.  
  • Providing information / data to support Lab Work Requests to meet account needs and providing information / data to write and support NCMs.
  • Supporting Problem Resolution Activities through coatings field analysis.
  • Assists with color audit reviews through coatings field analysis.
  • Complying with BASF Quality Systems and customer quality standards.

 

If you...

 

  • Have a high school diploma/GED.
  • Are a dependable, hard working and self motivated person.
  • Are able to work Sunday-Thursday night shifts. (10pm-7am)
  • Have good verbal, written communication skills and good interpersonal skills.
  • Paint Application Knowledge/Experience, defect Recognition, Analysis, and Identification a plus.
  • Understand quality systems and concepts, and an understanding of customer labor policies.        
  • Have knowledge of business IT Tools (MS Office) and Quality Systems compliance.

 

Then...

 

Click below to Belong@BASF

 

Create Your Own Chemistry when taking advantage of our Total Rewards.

At BASF you get more than just compensation, Medical & Dental. Our total offer includes a wide range of elements you need to be your best in every stage of your life. That’s what we call you@BASF. Our Periodic Table of Benefits includes some additional perks below for starters…

  • Flexible Work Arrangements whenever possible
  • Retirement Benefits
  • Maternity/Paternity Leave, Infertility & Adoption reimbursement
  • Mentoring & Development Programs
  • Employee Discounts
  • Pet insurance
  • Matching Donations to your favorite cause
  • Access to our BASF Wine Cellar and much more
Privacy Statement

 

BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact myhr@basf.com to report fraud.

Equal Employment Opportunities

 

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law.

 

Applicants must be currently authorized to work in the United States on a full-time basis.

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