Video Teleconferencing

Found in: Careerbuilder One Red US C2 - 3 weeks ago

Fort Meade MD United States Strategic Resilience Group Full time
Responsibilities: • Provide support for scheduling platforms, user endpoints (Desktop VTC), multipoint bridging and gateway devices.
• Support integrating video, SVTC, and DVTC capacities into other systems (e.g., VoIP teleconferencing, enterprise infrastructure services).
• Provide teleconference, video, and video teleconferencing (VTC) installation, operations, and maintenance services.
• Respond to incidents and outages; taking corrective actions to resolve the issue; and escalating issues that cannot be resolved.
• Design, install, integrate, and manage existing video and video teleconferencing systems (desktop video teleconferencing (DVTC) and room-based secure video teleconferencing (SVTC)) as well as support all upgrade activities or improvements to those systems.
• Assist with protocol standardization efforts and interoperability; define needed conferencing capabilities; and pre-coordinate known service interruptions and outages.
• This work will involve both remote and on-site support
The networks supported shall include the Non-Classified Internet Protocol Router (NIPR), Secure Internet Protocol
• (SIPR), and Top-Secret networks
The required support may occur outside of normal working hours due to operational needs or end points being located in various time zones.
• Adjust scheduling to accommodate events requiring support outside of normal working hours.
Desired Requirements: • TS/SCI with counterintelligence polygraph.
• 3 years of experience in designing, planning, configuring, programing, trouble-shooting, and scheduling Video Teleconferences and Audio-Visual Systems.
• 3 years of experience in working with Video Teleconference and Audio-Visual System scheduling platforms, user endpoints (desktop VTC), Multiple bridging and gateway devices.
• 3 years of experience with Integrating video, SVTC, and DVTC capacities into other systems (e.g., VoIP teleconferencing, enterprise infrastructure services); Video and VTC operations and maintenance services including:
- Operating and maintaining the video, SVTC, and DVTC management systems
- Repairs and configuration of directly related infrastructure.
- Capacity and availability monitoring Performance tuning of network and systems.
- Troubleshooting and testing associated equipment.
- Account management (adding, modifying, deleting video, SVTC, and DVTC accounts).
- Deploying services and hardware upgrades.
• 3 years of experience in responding to incidents and outages; taking corrective actions to resolve issues; and escalating issues that cannot be resolved.
• 3 years of experience in the supervision of installation and post-installation service and maintenance of Video Teleconferencing and Audio-Visual Systems.

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