VTC Facilitator

Found in: Talent US C2 - 1 week ago

Fort Meade, United States By Light Full time

Overview

The Video Teleconferencing operators will provide daily operation at Ft. Meade Headquarters. This position requires a TOP SECRET/SCI security clearance.

Responsibilities

In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies. Familiarity with GVS structure, operations, policies and procedures. Familiarity with Microsoft Teams in an enterprise environment. Familiarity with DOD VTC structure, operations, policies and procedures. Excellent troubleshooting skills are required to solve problems before, during and after live presentations. Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems. In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards. Excellent communication skills, both written and oral. Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis.

Required Experience/Qualifications

Minimum of 2 years Audio Visual experience

Preferred Experience/Qualifications

Coordinating and managing client schedules, establishing multiple party VTC conferences, de-conflicting customer schedules, and ensure facility readiness as needed Ensuring the facility and contract workspace is maintained, professionally cleaned, and always ready to support Agency customers. Ensuring all facility equipment is operational and all equipment downtime is immediately reported to the Control Center and that maintenance response and repair is tracked through completion.

Special Requirements/Security Clearance

TS/SCI is required
By Light provides a broad range of hardware, software, engineering, and IT integration services. Headquartered in Tysons, VA, we support defense, civilian, commercial, and health IT customers worldwide. We offer an excellent benefits package that includes: medical, dental, vision, life and disability insurance, paid time off, paid holidays, and 401(k) match.

An Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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