VTC Facilitator with Security Clearance
3 weeks ago
Meade Headquarters
This position requires a TOP SECRET/SCI security clearance
Responsibilities
• In-depth understanding of broadcast, VTC (Video Teleconferencing) systems, video and audio streaming technologies.
* Familiarity with GVS structure, operations, policies and procedures.
* Familiarity with Microsoft Teams in an enterprise environment.
* Familiarity with DOD VTC structure, operations, policies and procedures.
* Excellent troubleshooting skills are required to solve problems before, during and after live presentations.
* Solid technical and maintenance skills to perform audio-visual troubleshooting and basic maintenance as well as computer skills in both Windows and Macintosh operating systems.
* In depth understanding of broadcast audio and video, multimedia, VTC (Video-Teleconferencing) systems, video and audio streaming technologies and standards.
* Excellent communication skills, both written and oral.
* Outstanding customer service skills are a must since the VTC Operators will be in personal contact with the end user on a daily basis
Required Experience/Qualifications
• Minimum of 2 years Audio Visual experience Preferred Experience/Qualifications
• Coordinating and managing client schedules, establishing multiple party VTC conferences, de-conflicting customer schedules, and ensure facility readiness as needed
* Ensuring the facility and contract workspace is maintained, professionally cleaned, and always ready to support Agency customers.
* Ensuring all facility equipment is operational and all equipment downtime is immediately reported to the Control Center and that maintenance response and repair is tracked through completion
Special Requirements/Security Clearance
• TS/SCI is required
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