Information Technology Specialist

3 weeks ago


Fort Belvoir, Virginia, United States Department Of The Army Full time
Summary

About the Position: About the Position: The Civilian Human Resources Agency is the Department of the Army organization providing civilian human resources support. Our mission is to recruit, develop, and sustain a professional civilian workforce through effective, efficient, and responsive HR products and services.



Duties
  • Provide technical assistance including configuration, installation, on-site troubleshooting of Desktop hardware, peripherals, laptops, Commercial Off the Shelf (COTS) software, application software requirements, and customer unique requirements.
  • Lead personnel in performing installation and hardware maintenance of Personal Computers (PCs).
  • Participate in coordinating effective and efficient on-site hardware and software configuration and installation support to include preparing specifications, communication capability, and guidelines for the activity.
  • Assist in analyzing user requirements and defining alternative system approaches to solve automation problems.
  • Implement and administer elements of the Information Assurance (IA) program as the Information Assurance Security Officer (IASO).
  • Apply knowledge of Video Teleconferencing (VTC) networks in order to set up, operate, and troubleshoot operational video teleconferencing problems.


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