INFORMATION TECHNOLOGY SPECIALIST

Duties
• Accountable for system installations, upgrades, problem analysis and resolution, database management, client copies, system refreshes, SAP instance configuration and performance tuning for a complex system landscape.
• ERP Application Developer is the technical authority and provides guidance, technical oversight and implementation instruction to junior ERP Application developers.
• Leads, addresses and solves critical issues including the management of escalations/resolutions of system issues related to the major SAP applications, business objects, solution manager and enterprise portals.
• Conceptualizes, researches, designs, develops, and implements complex solutions and/or oversees their implementation by other ERP Application Developers.
• Analyzes, diagnoses and resolves computing problems related applications, system software, external or third-party software, and operating systems.
• Provides installation, configuration, integration, upgrade and testing support for new projects, and maintenance initiatives for SAP systems and operating system environments such as Windows, Unix/Linux and Solaris based systems.
• Oversees other developers in providing performance tuning, problem analysis and system administration for Oracle/SQL databases and related SAP interfaces such as ECC, NetWeaver and BW.
• ERP Application Developer meets with primary stakeholders to coordinate the activities of the customer/user teams working on the analysis and provides technical expertise on hardware, software and architecture.
• Applies extensive knowledge of the subject matter for the ERP environment as well as the capabilities of the SAP Web Application Server in order to successfully run SAP applications.
• Work with Stakeholders/customers to translate needs into requirements and create functional/technical specification documents ensuring comprehensive design, before developing/debugging assigned portions of the solution, testing, and customer support.
• Facilitates and translates customer requirements into technical project requirements and coordinates with other developers and Project Managers to support the implementation of plans.
• Maintains and sustains the ERP application (SAP environment) infrastructure/architecture on a day-to-day basis through their own technical abilities and through leading a team of ERP Application Developers.
• Liaise with the functional and business teams to discuss, design, maintain and/or build robust/efficient solutions.
• Prepare comprehensive documentation required according to the Armaments Software Engineering Center's CMMI (Capability Maturity Model Integrated) methodologies for all work.
• Debug and repair project and production issues found during unit testing and business operations.
• Monitor system performance and conduct/coordinate system performance tuning.
• Draws upon advanced system techniques to devise new ways of accomplishing work functions and to integrate functions with little or nothing in common except basic information used.
• Performs analysis to determine feasibility studies and to determine optimal approaches for the application of commercial off-the-shelf (CoTs) products for the purpose of technical data automation.
• Interfaces with management, specialists and users to determine data processing requirements, enhancements or problems, and advises subject-matter personnel on the impact of new or revised systems of data processing operations.
• Develops procedures for ERP application (SAP) which includes basic documents from which information is extracted, design of inputs, methods of data reduction/coding, and capability for new product to meet changing requirements of users
Requirements Conditions of Employment
• Appointment may be subject to a suitability or fitness determination, as determined by a completed background investigation.
• U.S
Citizenship is required
You will be required to provide proof of U.S
Citizenship.
• Male applicants born after December 31, 1959 must complete a Pre-Employment Certification Statement for Selective Service Registration.
• Must be able to obtain and maintain a Secret security clearance.
• One-year trial/probationary period may be required.
• This is an Army Acquisition, Logistics and Technology Workforce position
Selectee must meet position requirements for Engineering and Technical Management Foundational certification within 36 months as of entrance on duty.
• This position requires Information Assurance Management (IAM) Level III certification, or the incumbent must be able to obtain certification within six (6) months of appointment in accordance with DoDD 8140.
• Commensurate with mission requirements, the incumbent can be required to work irregular duty hours to include working nights, weekends and holidays.
• This is a Defense Cyberspace Workforce Framework (DCWF) position as outlined in DoDD 8140.01 - Cyberspace Workforce Management, Encl 2, Par 9(c)(d)
Qualifications This is a public notice flyer to notify interested applicants of anticipated vacancies
Applications will NOT be accepted through this flyer
Interested applicants should review the "How to Apply" section of this flyer for more information on how to be considered
This flyer will be used as positions become available
There may or may not be actual vacancies filled from this flyer
This position is being filled using the Direct Hiring Authority (DHA) for AcqDemo Business and Technical Management Career Path (NH)
Based on the provisions outlined in the DHA authority, if you are a current Federal employee, you will be converted to a new appointment
This is a DoD Civilian Acquisition Workforce Personnel Demonstration Project (AcqDemo) position in the NH-04 broadband with an advertised pay range from the lowest equivalent GS-14 grade Step 01 to the highest equivalent GS-15 grade step 10 in the broadband
The Control Point for this position is equivalent to GS-14 step 10 at $181,216 including locality at the rate of 33.26%
Management will set the selectee's pay for this position within the control point salary range consistent with the qualifications and education of the selectee and the expected contribution for the position or if the incumbent's salary currently exceeds the GS-14, step 10 level the incumbent' s salary will be put on a salary control point at the incumbents existing salary
Who May Apply:
• US Citizens In order to qualify, you must meet the experience requirements described below
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community; student; social)
You will receive credit for all qualifying experience, including volunteer experience
Your resume must clearly describe your relevant experience; if qualifying based on education, your transcripts will be required as part of your application
Additional information about transcripts is in this document
Experience required: To qualify based on your work experience, your resume must describe at least one year of experience which prepared you to do the work in this job
Specialized experience: To qualify, applicants must possess one year of specialized experience equivalent to the next lower grade/level (NH-03)
Specialized experience is defined as: 1) Leading a System Applications and Products (SAP) Advanced Business Application Programming (ABAP) team using SAP ABAP/4 (Advanced Business Application Programming) development workbench to create solutions in areas such as: programming, debugging, performance tuning, design, development, and testing and implementation
2) Updating SAP development standards using development tools suited to HANA (high-performance analytic appliance)
3) Resolving system issues within the financial accounting/control area of Systems Applications Products (SAP) applications; and 4) Training junior system Applications and Products (SAP) Developer team members
AND My specialized experience includes, or was supplemented by, information technology related experience (paid or unpaid experience and/or completion of specific, intensive training, as appropriate) which demonstrates each of the four competencies, as defined: (1) Attention to Detail - Is thorough when performing work and conscientious about attending to detail
Examples of IT-related experience demonstrating this competency include: completing thorough and accurate work independently, even in the most difficult or stressful situations; occasionally reviewing work completed by others; (2) Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services
Examples of IT-related experience demonstrating this competency include: resolving routine and non-routine problems, questions, or complaints; developing and maintaining strong, mutually supportive working relationships with customers; conducting evaluation of support to determine quality of services and customer satisfaction, and recommending procedural changes based on customer need or changes in policy and/or regulation; (3) Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately
Examples of IT-related experience demonstrating this competency include: convin

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