Help Desk System Specialist
3 weeks ago
General responsibilities and activities include but are not limited to:
• Performing daily systems analysis and proactive preventative maintenance to ensure system health.
• Obtaining, analyzing, and interpreting trouble tickets to determine the appropriate approach and solutions to resolve the reported issue, whether it may be software, hardware, component, or a combination of issues.
• Working with and/or dispatching technicians and testing systems to ensure proper trouble resolution in accordance with the system standards.
• Documenting test procedures and results.
• Helping define and create system level access management in accordance with the customer's standards.
• Creating user accounts and maintaining and safeguarding user permission groups.
• Helping to develop and provide training for system users and customers
Position / Candidate Requirements
• Security Clearance: Active TS/SCI w/Polygraph Required
• Education and Relevant Experience:
• High School Diploma or a GED and 6 + Years of Relevant Experience or
• Associates Degree and 4 + Years of Relevant Experience or
• Bachelor's Degree and 2 Years of Relevant Experience
• Relevant Experience:
• Help Desk Support Functions with a Combination of Phone and Desktop Support is required.
• Must be able to obtain vendor Professional Certification.
• Experience administering LENEL systems is desired.
• Experience in badge office operations is desired.
• Strong Oral and written communication skills are essential.
• Demonstrated background working with multidisciplinary teams.
• Demonstrated time management and organization skills to meet deadlines and quality objectives
Abilities
• Exposure to computer screens for an extended period of time.
• Sitting for extended periods of time.
• Reach by extending hands or arms in any direction.
• Have finger dexterity in order to manipulate objects with fingers rather than whole hands or arms, for example, using a keyboard.
• Listen to and understand information and ideas presented through spoken words and sentences.
• Communicate information and ideas in speaking so others will understand.
• Read and understand information and ideas presented in writing.
• Apply general rules to specific problems to produce answers that make sense.
• Identify and understand the speech of another person
#CJ #JS
-
Help Desk System Specialist
2 weeks ago
Chantilly, United States MC Dean Inc Full timePosition Summary As part of a multidisciplinary team, you will interact with our customers and work with technicians to diagnose, analyze, troubleshoot, and resolve desktop system related issues. General responsibilities and activities include but are not limited to: Performing daily systems analysis and proactive preventative maintenance to ensure system...
-
Integrated Service Desk Technician
1 week ago
Chantilly, United States Catapult Staffing Full timePosition: Integrated Service Center Technician Location: Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians will provide the highest quality customer care with every interaction. This role...
-
Integrated Service Desk Technician
2 weeks ago
Chantilly, United States Catapult Staffing Full timePosition: Integrated Service Center Technician Location: Chantilly, VA The Integrated Service Center Technician will provide front line support and act as the primary point of contact for a large government organization with diverse customers. Service Center Technicians will provide the highest quality customer care with every interaction. This role...
-
Help Desk Tech I
4 days ago
Albemarle County, VA, United States Piedmont Virginia Community College Full time**Title**:Help Desk Tech I **Agency**:Piedmont Virginia Community College **Location**:Albemarle - 003 **FLSA**:Nonexempt **Hiring Range**:$16.87/hour **Full Time or Part Time**:Part Time Additional Detail Piedmont Virginia Community College (PVCC) is a nonresidential two-year institution of higher education that serves Central Virginia - principally...
-
System Analyst
4 weeks ago
Chantilly, United States General Dynamics Information Technology Full timeSystems Analyst Transform technology into opportunity as a Systems Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Systems Analyst you will...
-
Senior Service Desk Technician
6 days ago
Roanoke, VA, United States Virginia Transformer Corp. Full time_*US Secretary of Energy, Jennifer Granholm said*__, __*“With what Virginia Transformer is doing, they are at the center of how we’re going to build out the backbone of our clean energy future*__.”_Virginia Transformer and Georgia Transformer Corp., is “the engineering firm that makes transformers.”We are the largest US-owned manufacturer of...
-
RCM SENIOR SPECIALIST
2 weeks ago
Chicago, IL, United States Help at Home Full timeHelp at Home is hiring an Office Support for their Downtown Branch starting at $16.50 an hour!Help at Home is the nation's leading provider of high-quality support services to seniors and people with disabilities. Our clients need us more than ever to continue living independently in their own homes, while staying safe from high-risk facilities.Help at Home...
-
Systems Engineer
1 week ago
Chantilly, United States RDR Full timeJob Title Systems Engineer Location WESTFIELDS - Chantilly, VA 20151 US (Primary) Job Type Full-time Category System Engineering Job Description Solves IT problems at both the hands on and policy level. Interfaces with customer and all levels of management on technical issues. Assists in the research and analysis of emerging IT and communication technologies...
-
Guest Experience Specialist
13 hours ago
Chantilly, VA, 20151, Fairfax County, VA, United States Marriott International, Inc Full timeJob Number 24085196Job Category Rooms & Guest Services OperationsLocation Residence Inn Chantilly Dulles South, 14440 Chantilly Crossing Lane, Chantilly, Virginia, United States VIEW ON MAPSchedule Full-TimeLocated Remotely? NRelocation? NPosition Type Non-Management POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and...
-
Senior Service Desk Technician
6 days ago
Roanoke, VA, United States Virginia Transformer Corp. Full time_*US Secretary of Energy, Jennifer Granholm said*__, __*“With what Virginia Transformer is doing, they are at the center of how we’re going to build out the backbone of our clean energy future*__.”_ Virginia Transformer and Georgia Transformer Corp., is “the engineering firm that makes transformers.” We are the largest US-owned manufacturer of...
-
Technical Support Specialist
1 week ago
Chantilly, United States Dynex Technologies Full timeJob Type Full-time Description About Dynex: Founded 70 years ago, DYNEX® TECHNOLOGIES, Inc., is a leading designer and manufacturer of fully automated ELISA microplate workstations, laboratory instruments and associated consumables and accessories, seamlessly integrating advanced detection with fully automated sample handling. Our talented,...
-
Dental Front Desk
3 weeks ago
Chantilly, United States Dream Smile Family Dentistry Full time $23 - $28Experienced Dental Front Desk / Scheduling CoordinatorWe are seeking to fill an immediate opening for a full time dental front desk position. We are looking for someone with dental experience, the ability to make decisions as well as exceptional communication skills. We would like a team player who is excited about their career in dental and will bring their...
-
Network Systems Specialist
7 days ago
Virginia Beach, VA, United States United States Army Full timeJob Overview: As a Network Communications Systems Specialist, you’ll supervise network management functions while overseeing integrated network control centers and multichannel communications systems. This includes installing tactical fiber and cable wiring, along with helping troubleshoot and reengineer associated network assets to support operational...
-
Helpdesk Specialist
4 weeks ago
United, United States Forhyre Full timeJob DescriptionJob DescriptionWe are looking for a customer service oriented Helpdesk Specialist to provide technical support to users in an efficient and accurate manner. You will be considered as the firm’s front liner and you will solve basic technical problems and provide support for all assigned areas. The goal is to make sure that customer value is...
-
ONCOLOGY PATIENT SPECIALIST 3- M-F- DAY SHIFT
4 weeks ago
, VA, United States Inova Health System Full timeThe Oncology Patient Specialist 3 provides excellent service by identifying internal/external customer needs and fulfilling customer expectations. Completes assigned activities related to complex Oncology scheduling and services within the Cancer Center while verifying and entering insurance information and authorization/referral requirements. Counsels...
-
Dental Front Desk Agent
3 weeks ago
Chantilly, United States Dream Smile Family Dentistry Full time $23 - $28We are seeking to fill an immediate opening for a full time dental front desk position. We are looking for someone with dental experience, the ability to make decisions as well as exceptional communication skills. We would like a team player who is excited about their career in dental and will bring their enthusiasm and positive outlook to this...
-
Pender Pack Client Specialist
6 days ago
Chantilly, United States Pender Pet Retreat Full timeJob DescriptionJob DescriptionJob Overview: Pender Pet Retreat is seeking a friendly and organized Pender Pack Client Specialist to join our team. As the first point of contact for pet parents dropping off and picking up their furry friends, you will play a crucial role in ensuring a smooth and positive experience within the Pender Pack. Your...
-
Systems Technician_TS/SCI with Polygraph
2 weeks ago
Chantilly, United States GDIT Full timeJob Description: Transform technology into opportunity as a Systems Technician with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.At GDIT, people are our differentiator. As a Systems Technician you...
-
Systems Operations Specialist
3 weeks ago
Chantilly, Virginia, United States Systems Planning and Analysis, Inc. Full timeOverview: Systems Planning and Analysis, Inc. (SPA) delivers high-impact, technical solutions to complex national security issues. With over 50 years of business expertise and consistent growth, we are known for continuous innovation for our government customers, in both the US and abroad. Our exceptionally talented team is highly collaborative in spirit...
-
Technical Specialist 3
3 days ago
Chantilly, United States MC Dean Inc Full timePosition Summary: The Technical Specialist will demonstrate the following capabilities:This position will report out of Chantilly, VA Analyze system performance and recommend improvementsProvide support to the system administration teamUsing advanced knowledge of networking principals and system administration skills to troubleshoot systems and operating...