Digital Product Manager

4 weeks ago

BJ's Club Support Center Marlborough MA, United States BJ's Wholesale Club Full time

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.

The Benefits of working at BJ’s

•        BJ’s pays weekly

•        Generous time off programs to support busy lifestyles* 

                      o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty

•        Benefit plans for your changing needs*

                      o Three medical plans**, Health Reimbursement Account (HRA), Health Savings  Account (HSA), two dental plans, flexible spending

*eligibility requirements vary by position

**medical plans vary by location

The Digital Product Manager will be responsible for overseeing the development and enhancement of our digital experience on Web and App, ensuring they align with business objectives and deliver exceptional value to our customers.

Major Tasks, Responsibilities, and Key Accountabilities

  • Partner with stakeholder to develop a clear digital product strategy that aligns with overall business goals and objectives
  • Create, execute and maintain a product roadmap, outlining key features and enhancements over time
  • Collaborate with development teams to ensure the timely and successful delivery of product features
  • Advocate for a user-centric approach in product development, ensuring that digital products meet the needs and expectations of our target audience
  • Leverage qualitative and quantitative data to make informed recommendations to the product roadmap
  • Lead product squad ceremonies through epic and feature definition, story writing and backlog grooming
  • Effective communication of product updates, progress, and strategies to internal stakeholders
  • Serve as a liaison between various cross-functional teams including Marketing, Engineering, Membercare, and Club Operations to gather insights and feedback for product enhancements
  • Stay informed about industry trends, competitor products, and customer preferences
  • Manage, coach and mentor associate product managers on the team, assist in career development


Qualifications

  • 3-5 years of product experience, preferably focused in supporting Digital Marketing stakeholders
  • 3+ years experience in delivering digital experiences through Agile methodologies
  • Knowledge of digital marketing best practices, with specific experience in SEO and Retail Media channels
  • Strong analytical and problem solving skills - leveraging data to make informed decisions
  • Proven ability to execute an end-to-end product lifecycle
  • Ability to adapt to a dynamic and fast-paced environment
  • Proven ability to positively negotiate, influence others and maintain effective business relationships with various cross-functional teams
  • Previous experience of working with designers, engineers, and various stakeholders to coordinate, plan, execute, and track product releases from ideation to optimization


Job Conditions

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ’s Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $122,500.00.

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