SCHEDULER

3 weeks ago

FL United States Home Helpers of East Tampa Full time
Benefits:


  • Competitive salary
  • Flexible schedule
  • Training & development


If you are great with people, have extreme attention to details and follow through on tasks, this is the perfect position for you
The Home Helpers Scheduler is responsible for coordinating and maintaining caregiver and client schedules utilizing agency software. The Scheduler must be able to build relationships and rapport with caregivers, while keeping shifts scheduled and maintaining a high level of client satisfaction. We are looking for a CNA or HHA that also wants to work in the office. This position will include working in the field to cover shifts as needed.  This is a full-time salaried position, 4 in office days with flexible hours, one work from home day.
As an exceptional Home Health Agency, we depend on our staff to ensure our clients remain safe and comfortable. To do this, we must ensure that our caregivers are where they need to be, when our clients expect us to be there. 
 
We pride ourselves on offering a rewarding work environment with various benefits including:

  • Competitive compensation 
  • Performance incentives
  • Travel reimbursement (when applicable)
  • KonnectMD Tele-health and prescription membership
  • TapCheck Pay Advance (coming soon)
Responsibilities:

  • Create and maintain staff schedules on agency software
  • Ensure all clients have the expected caregiver at their scheduled time
  • Coordinate with the care team to ensure the best possible caregiver & client match
  • Quickly find replacement caregivers when regular staff is unavailable (vacations, illness, etc.)
  • Fill in for caregivers when they are unavailable
  • Monitor clock-in/outs to ensure information is updated for correct billing/payroll
  • Communicate with the administrative team to identify hiring needs
  • Attend administrative and staff meetings as requested
  • Other duties as assigned
Qualifications:

  • Bi-lingual Preferred
  • Ability to pass an AHCA background screening
  • 2 years of scheduling experience in a fast-paced environment (WellSky Personal Care/ClearCare Experience a plus)
  • Understanding of and respect for client ethics and confidentiality of care, familiarity with HIPAA
  • Comfortable with technology including computer software, emails, and texts
  • Ability to handle stress and remain well organized
  • Maintain professional appearance and demeanor
  • Must possess effective communications skills
  • Supervisory experience including employee counseling
  • Prior home care experience a plus
  • Customer service experience a plus
Join the Home Helpers Family today Join a team that cares about you. 

 

This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Home Helpers Corporate.

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