PATIENT CARE COORDINATOR
3 weeks ago
Department: Quality - Clinical Operations
About the Role:
We are looking for a Patient Care Coordinator to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and delivering key clinical care. Through outreach and education, we inspire patients to take a preventive approach to maintaining their health and to be active in their management of chronic diseases. Together, we strive to achieve healthy living for all through all stages of life.
As a Patient Care Coordinator, you are part of an essential patient outreach team that promotes key health messages and services. Your role will be to promote recommended services, provide health education, and schedule appointments with our internal clinical care team. You may also be asked to carry out other duties in support of department programs and goals.
What You'll Do:
* Conduct outreach calls to inform patients of recommended services
* Promote disease prevention and chronic disease management messaging
* Schedule appointments for services with our internal team
* Call patients before appointment to remind them of date and time
* Follow up with patients who missed their appointments
* Assist patients with health questionnaires
* Input patient information accurately into electronic health record system
* Assist with administrative tasks for the department, including, but not limited to: receiving incoming calls regarding department programs, sending faxes to providers, receiving and redirecting incoming fax, uploading files
* If applicable, provide translation assistance in department programs
* Uses, protects, and discloses our company's patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
* Other duties may be assigned
Qualifications:
* Associate's Degree required
* Bilingual - Chinese (Cantonese and/or Mandarin)
* Prior experience in a customer service or outreach role
* Experience using Microsoft applications such as Word, Excel, and Outlook
* Equivalent combination of education and/or experience
* Must be able to project a professional, pleasant image while interacting with a variety of personalities and cultures
* Must demonstrate tact and diplomacy in interpersonal interactions
* Should have strong communication and customer service skills and respect for confidentiality
* Must have ability to plan, prioritize, and complete tasks
You'll be great for this role if:
* Experience with Medicare STAR Metrics and HEDIS Measures
* Experience in clinical/medical settings
* Experience using EHR systems
* General understanding of medical conditions and specialties
Who We Are:
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.
Our platform currently empowers over 10,000 physicians to provide care for ~1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.
Our Values:
* Put Patients First
* Empower Entrepreneurial Provider and Care Teams
* Operate with Integrity and Excellence
* Be Innovative
* Work as One Team
Environmental Job Requirements and Working Conditions:
* Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis, after a 90 day in-office training period. The office is located at 568 W. Garvey Ave., Monterey Park, CA 91754.
* The total compensation target pay range for this role is: $18.00 - $20.00 per hour. The salary range represents our national target range for this role.
Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at humanresourcesdept@astranahealth.com to request an accommodation.
Additional Information:
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change
-
Patient Care Coordinator
4 weeks ago
Monterey Park, United States Astrana Health Full time**Job Title**: Patient Care Coordinator (HYBRID) **Department**:Quality - Clinical Operations **About the Role**: We are looking for a Patient Care Coordinator to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and...
-
Patient Care Coordinator
4 days ago
Monterey Park, United States Astrana Health Full timeDescriptionJob Title: Patient Care Coordinator (HYBRID) Department: Quality - Clinical Operations About the Role: We are looking for a Patient Care Coordinator to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and...
-
Patient Care Specialist I
4 weeks ago
Monterey Park, United States Astrana Health Full timeJob Title: Patient Care Specialist *HYBRID* Department: Quality - Clinical Operations **About the Role**: We are looking for a Patient Care Specialist to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and delivering...
-
Patient Care Specialist I
2 weeks ago
Monterey Park, United States Astrana Health Full timeDescription Job Title: Patient Care Specialist *HYBRID* Department: Quality - Clinical Operations About the Role: We are looking for a Patient Care Specialist to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and...
-
Patient Care Coordinator
2 days ago
Tinley Park, United States Maryland Oral Surgery Associates Full time**Job Title: Patient Care Coordinator** **Job Location**: **Midland Oral Surgery & Implant Centers, **Tinley Park, IL **Job Type**:Fulltime **Job Summary**: Are you looking for a company that you can call home and have opportunities to grow? We are looking for an experienced Patient Care Coordinator to join our growing practice. We pride ourselves on...
-
Patient Care Coordinator
5 days ago
Winter Park, United States AdventHealth Full timePatient Care Coordinator - AdventHealth Medical Group All the benefits and perks you need for you and your family: Paid Days Off from Day One Career Development Whole Person Wellbeing Resources Pet Insurance* Our promise to you: Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the...
-
Patient Care Coordinator
4 days ago
Oak Park, United States Great Expressions Dental Centers Full timePatient Coordinator Oak Park, MI 48237, USA Req #672 Thursday, May 2, 2024 What you’ll do… As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling...
-
Patient Care Coordinator
2 weeks ago
Orange Park, United States Great Expressions Dental Centers Full timePatient Coordinator Jacksonville, FL, USA Req #1776 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...
-
Patient Care Coordinator
2 days ago
Orange Park, United States Great Expressions Dental Centers Full timePatient Coordinator Jacksonville, FL, USA Req #1685 Wednesday, May 29, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...
-
Patient Care Coordinator
4 days ago
Valley Park, Missouri, United States Dexian DISYS Full timePatient Care CoordinatorJob detailsPosted 14 May 2024Location St Louis Park, MNJob type PermanentReference 919345Job descriptionTitle - Patient Care CoordinatorDuration- 06 to 12 monthsLocation- Minneapolis, MNPay range- $25.00 to $30.00/hrPOSITION SUMMARY The purpose of this position is to create life-long, loyal patients for Client by providing excellent...
-
Patient Care Coordinator
4 days ago
Winter Park, United States Prelude Fertility Full timeThe Center for Reproductive Medicine (CRM) has been a leader in treating fertility patients in Central Florida since 1985. Combining decades of experience with state-of-the-art technology, CRM has achieved some of the highest pregnancy rates in the southeast. CRM is also known for providing compassionate patient care and individualized treatment plans. The...
-
Patient Care Coordinator
5 days ago
Winter Park, United States Center for Reproductive Medicine, LLC Full timeJob DescriptionJob DescriptionThe Center for Reproductive Medicine (CRM) has been a leader in treating fertility patients in Central Florida since 1985. Combining decades of experience with state-of-the-art technology, CRM has achieved some of the highest pregnancy rates in the southeast. CRM is also known for providing compassionate patient care and...
-
Patient Care Technician
3 days ago
Machesney Park, United States WellNow Urgent Care Full timeWellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania,...
-
Patient Care Technician
3 days ago
Oak Park, United States WellNow Urgent Care Full timeWellNow Urgent Care takes pride in creating an environment filled with meaningful work and opportunities by investing in our colleagues. We offer competitive salaries and a comprehensive benefits package which includes numerous continuing education options. WellNow has over 180+ locations across New York, Illinois, Indiana, Ohio, Michigan, Pennsylvania,...
-
Patient Coordinator
3 hours ago
Highland Park, United States Ivy Rehab for Kids Full time**Full-time Patient Coordinator (40 hours/week)**: - Ivy Rehab for Kids - Outpatient Pediatric Therapy Clinic_ Highland Park, IL **Who is Ivy Rehab?** Ivy Rehab operates over 550 orthopedic, pediatric, and ABA outpatient clinics nationally! We are an entrepreneurial organization that invests in their team and promotes authenticity, inclusion, growth,...
-
DME Operations
1 month ago
Monterey Park, United States Astrana Health Full timeDescription Job Title: DME Operations & Delivery Coordinator Department: Operations - DME About the Role: We are currently seeking a highly motivated DME Operations & Delivery Coordinator. This role will report to the DME Operations & Sr. Project Manager and enable us to continue to scale in the healthcare industry. The DME Operations & Delivery Coordinator...
-
Patient Care Technician
4 days ago
Evergreen Park, United States Fresenius Medical Care Full timePURPOSE AND SCOPE: Functions as part of the dialysis health care team in providing safe and effective dialysis therapy for patients under the direct supervision of a licensed nurse in accordance with organization policies, procedures, and training and in compliance with regulations set forth by the corporation, state, and federal agencies. Responsible for...
-
DME Operations
1 month ago
Monterey Park, United States CareerBuilder Full timeJob Title: DME Operations & Delivery Coordinator Department: Operations DME About the Role: We are currently seeking a highly motivated DME Operations & Delivery Coordinator. This role will report to the DME Operations & Sr. Project Manager and enable us to continue to scale in the healthcare industry. TheDME Operations & Delivery Coordinator willfollow...
-
Client Care Coordinator
1 week ago
Evergreen Park, United States Lovebird Home Care Full timeLoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Client Care Coordinator.Place of Employment:Client's home, work outside of the client's home and other work sites as required by Lovebird HQ management.Accountable to Lovebird HQ's Administrator, Manager.Who Are We?LoveBird...
-
Patient Care Coordinator-Bilingual Preferred
5 days ago
Villa Park, United States Ortho Sport and Spine Physicians Full timeJob DescriptionJob DescriptionOrtho Sport and Spine Physicians is a rapidly expanding orthopedic practice, with clinics throughout the United States. The practice specializes in providing state-of-the-art, minimally invasive treatment of complex neck and spine problems, as well as sports related injuries and conditions. The Patient Care Coordinator position...