DME Operations

Description

Job Title: DME Operations & Delivery Coordinator
Department: Operations - DME

About the Role:

We are currently seeking a highly motivated DME Operations & Delivery Coordinator. This role will report to the DME Operations & Sr. Project Manager and enable us to continue to scale in the healthcare industry. The DME Operations & Delivery Coordinator will follow established procedures to assist customers in an empathetic and caring manner and deliver appropriate DME supplies in a timely manner to Patient homes after Discharge. The DME Coordinator will follow directions from DME Operations Manager to perform duties, projects, and actions as assigned.

What You'll Do:

• Confirm orders via telephone (Set in person appointment or collect necessary information to ship approved supplies)
• Scan & upload delivery tickets to patient records
• Scan various DME documents to file in DME database
• Complete compliance surveys for dispensed supplies
• Deliver DME supplies including set up Hospital Beds
• Weekly restock hospitals DME supplies closets and collect dispensed supplies sales tickets
• Clean returned rental DME supplies
• Assemble DME supplies
• Assist in dispensing DME supplies

Qualifications:

• Bilingual in Cantonese, Mandarin, or Spanish
• Proficient in Microsoft Excel and Words applications
• Detail oriented and have good organizational skills
• Ability to comply and follow company policies and procedures
• Empathic and caring
• Keep an organized and neat work area
• Ability to multitask and problem solve in a fast pace work environment
• Must have clean driving record

Who We Are:

Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

Our platform currently empowers over 12,000 physicians to provide care for over 1.3 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

Our Values:

• Put Patients First
• Empower Entrepreneurial Provider and Care Teams
• Operate with Integrity and Excellence
• Be Innovative
• Work as One Team

Environmental Job Requirements and Working Conditions:

• This position is in office. The office is located at: 568 W. Garvey Ave, Monterey Park, CA 91754.
• Work is performed in an office environment. Employee must be able to tolerate sitting or standing for long periods of time to perform different duties. Must be able to deal with busy, high pace work shifts. Pace of work may be rapid and intense especially when faced with deadlines. The noise level in the work environment is usually moderate.
• The total compensation target pay range for this role is: $18.00 - $25.00/hr. The salary range represents our national target range for this role.

Astrana Health is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. All employment is decided on the basis of qualifications, merit, and business need. If you require assistance in applying for open positions due to a disability, please email us at [email protected] to request an accommodation.

Additional Information:

The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.

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