Patient Care Coordinator

3 weeks ago


Monterey Park, United States Astrana Health Full time

**Job Title**: Patient Care Coordinator (HYBRID)

**Department**:Quality - Clinical Operations

**About the Role**:
We are looking for a Patient Care Coordinator to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and delivering key clinical care. Through outreach and education, we inspire patients to take a preventive approach to maintaining their health and to be active in their management of chronic diseases. Together, we strive to achieve healthy living for all through all stages of life.
As a Patient Care Coordinator, you are part of an essential patient outreach team that promotes key health messages and services. Your role will be to promote recommended services, provide health education, and schedule appointments with our internal clinical care team. You may also be asked to carry out other duties in support of department programs and goals.

**What You’ll Do**:

- Conduct outreach calls to inform patients of recommended services
- Promote disease prevention and chronic disease management messaging
- Schedule appointments for services with our internal team
- Call patients before appointment to remind them of date and time
- Follow up with patients who missed their appointments
- Assist patients with health questionnaires
- Input patient information accurately into electronic health record system
- Assist with administrative tasks for the department, including, but not limited to: receiving incoming calls regarding department programs, sending faxes to providers, receiving and redirecting incoming fax, uploading files
- If applicable, provide translation assistance in department programs
- Uses, protects, and discloses our company’s patients’ protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards.
- Other duties may be assigned

**Qualifications**:

- Associate’s Degree required
- Bilingual - Chinese (Cantonese and/or Mandarin)
- Prior experience in a customer service or outreach role
- Equivalent combination of education and/or experience
- Must be able to project a professional, pleasant image while interacting with a variety of personalities and cultures
- Must demonstrate tact and diplomacy in interpersonal interactions
- Should have strong communication and customer service skills and respect for confidentiality
- Must have ability to plan, prioritize, and complete tasks

**You’ll be great for this role if**:

- Experience with Medicare STAR Metrics and HEDIS Measures
- Experience in clinical/medical settings
- Experience using EHR systems
- General understanding of medical conditions and specialties

**Who We Are**:
Astrana Health (NASDAQ: ASTH) is a physician-centric, technology-powered healthcare management company. We are building and operating a novel, integrated, value-based healthcare delivery platform to empower our physicians to provide the highest quality of end-to-end care for their patients in a cost-effective manner. Our mission is to combine our clinical experience, best-in-class delivery network, and technological expertise in order to improve patient outcomes, increase access to healthcare, and make the US healthcare system more efficient.

Our platform currently empowers over 10,000 physicians to provide care for ~1 million patients nationwide. Our rapid growth and unique position at the intersection of all major healthcare stakeholders (payer, provider, and patient) gives us an unparalleled opportunity to combine clinical and technological expertise in order to improve patient outcomes, increase access to quality healthcare, and reduce the waste in the US healthcare system.

**Our Values**:

- Put Patients First_
- Empower Entrepreneurial Provider and Care Teams_
- Operate with Integrity and Excellence_
- Be Innovative_
- Work as One Team_

**Environmental Job Requirements and Working Conditions**:

- Our organization follows a hybrid work structure where the expectation is to work both in office and at home on a weekly basis, after a 90 day in-office training period. The office is located at 568 W. Garvey Ave., Monterey Park, CA 91754.
- The total compensation target pay range for this role is: $18.00 - $20.00 per hour. The salary range represents our national target range for this role.

**Additional Information**:



  • Monterey Park, United States Astrana Health Full time

    Description Job Title: Patient Care Specialist *HYBRID* Department: Quality - Clinical Operations About the Role: We are looking for a Patient Care Specialist to join a team that is passionate about the health of our patients. As part of the Quality Department, the Clinical Operations team leads the effort to improve health outcomes by coordinating and...


  • Pinellas Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Pinellas Park, FL, USA Req #1791 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...


  • Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1776 Thursday, May 16, 2024 As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing...


  • Hazel Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator 2425 Twelve Mile Rd, Warren, MI 48092, USA Req #464Monday, March 25, 2024As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and...


  • Orange Park, United States Great Expressions Dental Centers Full time

    Patient Coordinator Jacksonville, FL, USA Req #1685Tuesday, May 7, 2024As a Patient Coordinator, you will be the first point of contact for patients visiting or calling the dental office. Your primary responsibility is to provide exceptional customer service by greeting patients, scheduling appointments, managing patient records, and handling general...


  • Evergreen Park, United States Lovebird Home Care Full time

    LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Client Care Coordinator.Place of Employment:Client's home, work outside of the client's home and other work sites as required by Lovebird HQ management.Accountable to Lovebird HQ's Administrator, Manager.Who Are We?LoveBird...


  • Evergreen Park, United States Lovebird Home Care Full time

    LoveBird Healthcare is seeking to hire a talented individual who is driven by the desire to serve others, to fill the position of a Client Care Coordinator. Place of Employment: Client's home, work outside of the client's home and other work sites as required by Lovebird HQ management. Accountable to Lovebird HQ's Administrator, Manager. Who Are We? LoveBird...

  • DME Operations

    4 weeks ago


    Monterey Park, United States Astrana Health Full time

    Description Job Title: DME Operations & Delivery Coordinator Department: Operations - DME About the Role: We are currently seeking a highly motivated DME Operations & Delivery Coordinator. This role will report to the DME Operations & Sr. Project Manager and enable us to continue to scale in the healthcare industry. The DME Operations & Delivery Coordinator...


  • Monterey Park, United States AHMC Healthcare Full time

    Overview: The position of Rehabilitation Services Managers is responsible for planning, directing, implementing, coordinating and improving the activities of all Respective Services (Physical, Occupation, Speech, and Outpatient Rehabilitation). This includes staffing and program development in Acute Care, Acute Rehabilitation, and Outpatient Services, at...


  • Floral Park, United States Marathon Physical Therapy Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingCompany partiesCompetitive salaryEmployee discountsFlexible scheduleHealth insuranceOpportunity for advancementPaid time offExciting Opportunity for a Full-Time Medical Receptionist/Patient Care CoordinatorFloral Park, NY - Competitive Salary!Are you passionate about providing exceptional patient care in...

  • Unit Care Coordinator

    4 weeks ago


    Orange Park, FL, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN) The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards. Nursing...

  • Patient Coordinator

    2 weeks ago


    Elmwood Park, United States SportsMed Physical Therapy Full time

    SportsMed Physical Therapy is a leading Physical Therapy Practice in Northern New Jersey and we are seeking a Patient Coordinator to join our growing team. Our facilities feature state of the art equipment focused on outpatient sports medicine and orthopedic conditions. Our mission is to make each of our therapy centers a patient friendly and welcoming...


  • Hyde Park, United States Arch Orthodontics PC Full time

    Job DescriptionJob DescriptionScheduling/Patient CoordinatorAbout us....ARCH Orthodontics is one of the longest standing Orthodontic Practices in New England. We are proudly celebrating 50 YEARS of service! Having started our practice in Stoughton in 1974, we have grown to cover the greater Boston area with 6 offices from Hyde Park to Orleans, and have...

  • Unit Care Coordinator

    4 weeks ago


    Orange Park, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN)Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care...


  • Sandia Park, United States University of New Mexico Full time

    Nursing Care Coordinator Sign-On Bonus Available! Department: Utilization Management FTE: 0.75 (Part Time) Shift: Days Job Summary: Coordinate the care team approach for quality, cost-effective treatment of patients. Manage patients' treatment, collaborating with other staff and ensuring efficient resource utilization. Conduct initial and ongoing patient...


  • Ozone Park, United States Caring Home Care NY Full time

    Job DescriptionJob DescriptionCaring Home Care is seeking an experienced WELL ORGANIZED ,DETAIL ORIENTED Human Resource Coordinator to join its growing team. Position is Full- Time. Reports to HR Director.Human Resource Duties:Conduct required on-boarding process for new hires (background checks; pre-employment physical; Home Care Registry Check) prior to...


  • Monterey Park, United States AltaMed Full time

    Work Boldly. Live Brilliantly. At AltaMed, we don't just serve our communities, we are part of them. We have raised the expectations of what a community clinic can deliver because we think quality care is for everyone. And, we are determined to provide it no matter the challenges because this is more than a job. It's the calling of our lives and it compels...


  • Elkins Park, United States Excelsia Injury Care Full time

    About Us At Excelsia Injury Care) we provide management services to a host of healthcare companies throughout Maryland, Delaware, Virginia, and Pennsylvania which furnishes high-quality integrated healthcare to people suffering from neuro-musculoskeletal injuries.The healthcare companies we manage and service offer an extensive slate of office-based...

  • Unit Care Coordinator

    4 weeks ago


    Orange Park, FL, United States Life Care Centers of America Full time

    Unit Care Coordinator (Registered Nurse/RN) Position Summary The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care...


  • Monterey, United States ZOLL LifeVest Full time

    Job DescriptionJob DescriptionPosition Title: Patient Service Representative (PSR)Remote independent contract worker positionCompetitive fee for serviceFlexibility – work around your scheduleLifesaving medical technology*Spanish Speaking PreferredThe Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage...