ONCOLOGY SCHEDULER

3 weeks ago

Frederick MD USA, United States Frederick Memorial Healthcare System Full time
The Oncology Scheduler is responsible for answering scheduling related calls for Medical Oncology, Radiation Oncology, Breast Surgery, Chest Surgery, and IVOP. The Oncology Scheduler will answer multiple line telephones in a timely, professional manner, and schedule physician consult and follow-up appointments according to the practice template within Meditech Expanse and/or Aria EMR. The Oncology Scheduler gathers appropriate patient information to pre-register the patient within these EMRs, gathers all pertinent medical records for new and follow up visits, and ensures pre-visit paperwork is sent to the patient for completion. The Oncology Scheduler directs other calls to appropriate staff as needed. Performs other administrative duties as assigned.

The Oncology Scheduler position requires: High School Diploma or GED required. Vocational training preferred. At least two years prior experience in a healthcare office setting; Oncology office experience preferred. Additional education may be substituted for experience. Intermediate proficiency and accuracy in the use of software programs such as MS Word, and Outlook; Experience with electronic heath records, such as NextGen and Aria, preferred. Excellent communication skills, both verbal and written; professional telephone communication; Ability to manage multiple phone lines; Strong organizational skills and ability to prioritize and manage multiple tasks; Ability to communicate information and ideas in speaking so others will understand; Ability to understand written sentences and paragraphs in work related documents; Ability to work professionally with a diverse population base; Ability to maintain a high level of confidentiality; Ability to create, compose and edit written materials; Ability to analyze and solve problems.

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