Hotel Manager
4 weeks ago
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on business unit) and service, and type of patronage to be solicited. Oversees and manages the business unit's overall financial performance including but not limited to: Revenue Management, Accounts Payable, Accounts Receivable, Payroll, Cash Handling and Purchasing and communicates with corporate support staff as needed. Develops and manages operating budgets in conjunction with subordinate managers and Director of Operations. Ensures compliance with franchise agreements through regular inspections of the quality and service programs, franchise required reports are accurate filed on time, new standards and capital needs are addressed and the guest relations cases are answered in a timely manner. Monitors the recruitment, hiring, training, development and orientation of all hotel employees. Oversees employee relations and provides leadership for all staff members. Oversees and ensures compliance on safety training and programs such as MSDS status, lock out tag out, safety committees, blood-borne pathogens, prevention, fire/tornado procedures and general safety. Controls funds, authorizes expenditures, and assists in planning budgets for departments. Oversees and ensures each employee understands and is offered employee benefits during initial eligibility window or open enrollment periods. Holds weekly staff meetings to ensure that regular and consistent communication is taking place. Holds department heads accountable for revenue and departmental meetings. Schedules and oversees the Manager on Duty (MOD) system at the business unit. Monitors and reports to the Director of Operations changes in the local market and competitive trends that affect business unit performance. Approves purchases of supplies and equipment within KHC purchasing guidelines. Inspects guests' rooms, public access areas, and outside grounds for cleanliness and appearance. Answers patrons' complaints and resolves problems quickly to ensure guest satisfaction. Ensures guest satisfaction through excellent customer service, training and timely follow-up.
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Hotel Manager IA
3 weeks ago
Ames, IA, United States Hilton Garden Inn by Hilton - Ames IA Full timeESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on...
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Hotel General Manager
3 weeks ago
Ames, United States Hilton Garden Inn by Hilton - Ames IA Full timeESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on...
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Hotel Manager IA
3 weeks ago
ames, United States Hilton Garden Inn by Hilton - Ames IA Full timeESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.Reinforces standards for hotel personnel administration and performance in compliance with KHC policies/procedures, state, federal and local laws; standards on service to patrons, room rates, advertising, publicity, sales goals, credit, food selection (depending on...
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Hotel Guest Service Manager
5 hours ago
Ames, United States Kinseth Hospitality Companies Full timeWhat we offer:Competitive starting wagesHealth, Dental, Vision and other benefits available after 60 daysDailyPay401kPaid TrainingPaid PTOReferral programDiscounts at all Kinseth Hotel Corporation hotels and restaurants SUMMARYCoordinates front desk activities of hotel and ensures complete satisfaction of all guests, resolves problems arising from guests'...
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Accounting Processes Manager
3 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionThe Gateway Hotel & Conference Center is seeking a talented Accounting Processes Manager. This position is Full-Time, working 30-32 hours per week. ResponsibilitiesAccounts receivables, payables, satisfying guest inquires, cash reconciliation, and daily revenue reporting.Accurately classify, code, post and summarize numerical...
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Hotel Maintenance Person
4 days ago
Ames, United States Staybridge Inn and Suites Full timeJob DescriptionJob DescriptionAre you a friendly problem solver who can deliver a five-star experience to our guests? Then you might be perfect for the maintenance person role at our hotel. You will be responsible for supervising the property's complete maintenance and routine processes to make it fully functional, enjoyable, and safe. Our ideal...
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Guest Service Representative
2 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and...
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Guest Service Representative
1 month ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and...
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Guest Service Representative
1 day ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Ensure efficient and smooth operations for excellent guest satisfaction. Respond in a professional and courteous manner to guests by providing accurate and timely information and services.Essential Duties & ResponsibilitiesAlways greet guests in a friendly and professional mannerPerform accurate check-in and...
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Day Porter
1 week ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Ensure common areas in the hotel are kept in clean and orderly condition.Essential Duties & ResponsibilitiesCleans assigned areas and ensures areas are free of clutterDust and clean inside of building Sweep & mop common areas Vacuum stairs, hallways and common areasClean hotel restroomsEmpty trash and garbage...
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Day Porter
1 day ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Ensure common areas in the hotel are kept in clean and orderly condition.Essential Duties & ResponsibilitiesCleans assigned areas and ensures areas are free of clutterDust and clean inside of building Sweep & mop common areas Vacuum stairs, hallways and common areasClean hotel restroomsEmpty trash and garbage...
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Restaurant Server
2 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant.To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential Functions: Deliver hospitality to...
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Restaurant Server
2 days ago
Ames, United States Gateway Hotel & Conference Center Full timeJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant.To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential Functions: Deliver hospitality to...
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Restaurant Server
2 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential...
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Restaurant Server
3 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential...
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Restaurant Server
1 day ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionJob Purpose: Responsible for providing professional and friendly service to guests at The IowaStater Restaurant. To enthusiastically deliver first-class service and hospitality that exceeds guest expectations. Consistently delivering The GATE-way, from when the first guest arrives to when the last guest leaves.Essential...
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AM Line Cook
2 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionThe Gateway Hotel & Conference Center is looking for a professional line cook to prepare menu items for the Iowa Stater Restaurant to the exacting standards and specifications set forth by the Executive Chef. The successful candidate will report directly to the Executive Sous and/or Sous Chef to help fulfill our mission to...
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PM Line Cook
2 weeks ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionThe Gateway Hotel & Conference Center is looking for a professional line cook to prepare menu items for the Iowa Stater Restaurant to the exacting standards and specifications set forth by the Executive Chef. The successful candidate will report directly to the Executive Sous and/or Sous Chef to help fulfill our mission to...
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PM Line Cook
17 hours ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionThe Gateway Hotel & Conference Center is looking for a professional line cook to prepare menu items for the Iowa Stater Restaurant to the exacting standards and specifications set forth by the Executive Chef. The successful candidate will report directly to the Executive Sous and/or Sous Chef to help fulfill our mission to...
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AM Line Cook
19 hours ago
Ames, United States Gateway Hotel & Conference Center Full timeJob DescriptionJob DescriptionThe Gateway Hotel & Conference Center is looking for a professional line cook to prepare menu items for the Iowa Stater Restaurant to the exacting standards and specifications set forth by the Executive Chef. The successful candidate will report directly to the Executive Sous and/or Sous Chef to help fulfill our mission to...