PATIENT NAVIGATION OFFICE COORDINATOR
2 weeks ago
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Patient Navigation Office Coordinator - Oncology Clinic
101 Truman Medical Center
**Job Location**
University Health 4 (UH4)
Kansas City, Missouri
**Department**
Clinic Oncology UHTMC
**Position Type**
Full time
**Work Schedule**
8:00AM - 4:30PM
**Hours Per Week**
40
If you want to work where the action is, University Health (UH) is the place for you. Known as Kansas City's Essential Hospital, UH is the safety net healthcare system for Jackson County/Kansas City. We are an academic medical center, serving as the primary teaching institution for the UMKC Schools of Medicine, Nursing, Dentistry, and Pharmacy. A 547-bed, not-for-profit health system, UH delivers the highest-quality medical care for our patients, with compassion, empathy, and unparalleled dedication to service. During the 2020 pandemic, we also stepped forward as a regional leader in COVID care and testing. UH is comprised of three campuses:
**UH Truman Medical Center** is located in the Health Sciences District of downtown Kansas City, Missouri. The Health Sciences District represents a robust academic community, leading the forefront of biomedical research and cutting edge technology. Partnered with UMKC and Children's Mercy Hospital. University Health serves as the cornerstone in educating the next generation of healthcare practitioners. As a Level 1 Trauma Center, we're a leader in Emergency Medicine and Critical Care, with world-class expertise in chronic disease management and women's services, including high-risk maternity care. The Health Sciences District is also home to the University Health 1 and 2 buildings. UH 1 is UH's beautiful specialty outpatient clinics and day-surgery center and UH 2 is the location for all of our primary care and women's care clinics.
**UH Lakewood Medical Center** is located between Kansas City and Lee's Summit, Missouri, offering residents of Eastern Jackson County access to a modern community hospital with a continuum of outpatient services designed to meet the needs of families. UH Lakewood specializes in high-risk maternal and child care, and serves as one of the few Kansas City metro area institutions accredited by The Joint Commission in Orthopedics and Palliative Care. It also is home to a 188-bed, fully accredited long-term care center.
**UH Behavioral Health** is the KC metro area's largest, most comprehensive provider of mental health services. The **Crossroads Building** , located in Kansas City's vibrant Crossroads Arts District, is its epicenter, providing a broad list of outpatient services. We also offer psychiatric inpatient care, and we deliver therapeutic services through our community outreach clinics. We are a leader in the Trauma-Informed Care Movement, and provide training, coaching and consulting to outside organizations.
**Job Description**
**Coordinates the various services needed to meet the needs of the oncology patients and the Patient Navigator program. Efforts are focused on coordination of care to decrease time from diagnosis to treatment and to decrease barriers to care for all cancer patients. Performs standard office, clerical and project assistance for the Patient Navigator Program. Gathers and compiles data, prepares reports, maintains files and records, orders supplies, participates and assists with special events and programs. Performs multiple tasks efficiently and organizes various patient and department priorities effectively. Works independently and is able to manage time effectively with limited supervision. Is a liaison between American Cancer Society and other community organizations and Truman Medical Center and maintains and reports necessary data to these organizations. Provides exemplary customer service to patients and internal/external customers. Be able to commit to outreach events on some weekends. Serves as an advocate for patients and focuses on supporting the cancer patient in the complex healthcare system.**
**Minimum Requirements**
**Associates degree and/or equivalent combination of education and work experience.**
**3 years of experience in related field that includes face to face customer service experience.**
**Skilled in working in software programs including Windows, Word, Excel, and Access.**
**Excellent communication skills, verbal and written and professional presentation**
**Organizational skills necessary for a fast-paced environment**
**Preferred**
**Medical terminology knowledge preferred.**
**Experience in an oncology setting preferred.**
**Experience in insurance claims or registration/patient access**
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