IT Support Analyst/Help Desk with Security Clearance
4 weeks ago
*Security+ CE certification
*Windows 7 (or greater) Certification or completion within 90 days of hire
*Minimum 2 years experience in providing help desk support of networks, web applications, software, and hardware in a Windows environment
*Demonstrated knowledge and experience with Remedy
*Must have the ability to interact and work with a diverse customer base
*Must have the ability to communicate verbally in person and over the phone
*Call Center experience in an Enterprise environment a plus
*Active Directory experience a plus
* Must have experience in three or more of the following areas: **2 years' experience as a PC technician
**2 years' experience in Microsoft Operating Systems Windows 7 and Microsoft Office applications
**2 years' experience managing and supporting peripheral devices such as printers, scanners, video cards, and other plug and play devices
**2 years' experience of basic networking essentials, cabling, and wireless networks
**2 years' experience with remote access technologies (I.e., VMware, VPN)
**2 years' experience with security systems such as Anti-Virus, WSUS, Retina, and HBSS
**2 years' experience with remote support applications such as Dame Ware, Juniper, or SCCM Company Paid Standard Benefits: *Short/Long Term Disability
*Basic Life Insurance
*Direct Payroll Deposit
*Leave Accrual
*Holidays
*401(k) Match Employee/Company Shared Benefits *Additional (Voluntary) Life Insurance
*401(k)
*Medical Coverage
*Dental Coverage
*Vision Care Plan
*Flexible Spending Account Plan
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