Service Desk Support Specialist

2 weeks ago


Jacksonville, United States Baptist Health Full time

**Job Summary**

**Baptist Health is looking to add a Service Desk Support Specialist in our IS End User Services department at the Baptist IT Center in Jacksonville, FL**. This is a hybrid Full-Time days shift opportunity with hours of Monday - Friday various shifts.

The Service Desk Support Specialist will have previous experience in technical support. Previous experience with Epic Applications preferred.

**As the Service Desk Support Specialist you will be responsible for**:

- Answering questions regarding system procedures, online transactions, systems status, and downtime procedures, and is typically located within a call center.
- Sometimes this function is known as the IS Help Desk.
- Requiring working knowledge and skills to perform a defined set of analytical or technical operational processes.
- Working within standard operating procedures and/or methods
- Working with a moderate degree of supervision.

**Status**Full-Time

**Shift Details**Days

**Education Required**High School Diploma/GED

**Education Preferred**Associate's Degree

**License and Certification**
- Certified Novell Administrator (CNA) Preferred

**Experience**
- Minimum 2 years of related experience Required



  • Jacksonville, United States RightClick Full time

    One of our biggest clients in the healthcare industry is making strides in a number of specialized practices. They are committed to providing top care and their rapid growth is a sign of their success. They are looking to take on a Service Desk Specialist who will provide over the phone and remote support. This is an onsite position based in Yonkers,...


  • Jacksonville, United States RightClick Full time

    One of our biggest clients in the healthcare industry is making strides in a number of specialized practices. They are committed to providing top care and their rapid growth is a sign of their success. They are looking to take on a Service Desk Specialist who will provide over the phone and remote support. This is an onsite position based in Yonkers,...


  • Jacksonville, United States SNI Companies Full time

    Job Description SNI Technology has partnered with a stellar and stable company looking to add an IT Support Specialist The ideal candidate will have 2-5 years of professional IT Support experience. Role Details: 6 month contract to hire opportunity Hourly pay between $23/hr.-$28/hr Onsite Monday-Friday during normal business hours Qualifications/Skills...


  • Jacksonville, United States First Service Corporation Full time

    Of Role:? Front Desk associates are the face of our service at the properties we support. These treasured associates consistently interact with both residents and guests, and as a result, develop meaningful relationships that enhance the quality of o Front Desk, Administrative, Property Management, Hotel


  • Jacksonville, United States iVenture Solutions Full time

    Job DescriptionJob DescriptionDescriptionIn this role you will and support, install, maintain, and support desktops (Mac and Windows), local networks, tablets and smartphones and common desktop applications.  As an IT Systems Administrator, you will also install new PCs, migrate data, resolve issues escalated from the help desk, and resolve network issues...


  • Jacksonville, Florida, United States Service Experts Full time

    Location: Jacksonville, FLWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERTService Experts Company Perks and Benefits for...


  • Jacksonville, United States CSI Companies Full time

    Job Title: Service Desk ManagerType: Hybrid in Jacksonville, FLLocation: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only)Hours: 40 - hours per week, standard business hoursJob Description:ConnectWise ticketing experience preferredManaging 6 internal L1 Helpdesk Agents and an outsourced service...


  • Jacksonville, United States CSI Companies Full time

    Job Title: Service Desk ManagerType: Hybrid in Jacksonville, FLLocation: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only)Hours: 40 - hours per week, standard business hoursJob Description:ConnectWise ticketing experience preferredManaging 6 internal L1 Helpdesk Agents and an outsourced service...


  • Jacksonville, United States CSI Companies Inc Defunct Full time

    Job Title: Service Desk Manager Type: Hybrid in Jacksonville, FL Location: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only) Hours: 40 - hours per week, standard business hours Job Description: ConnectWise ticketing experience preferred Managing 6 internal L1 Helpdesk Agents and an outsourced...


  • Jacksonville, United States CSI Companies Inc Defunct Full time

    Job Title: Service Desk ManagerType: Hybrid in Jacksonville, FLLocation: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only)Hours: 40 - hours per week, standard business hoursJob Description:ConnectWise ticketing experience preferredManaging 6 internal L1 Helpdesk Agents and an outsourced service...


  • Jacksonville, United States CSI Companies Full time

    Job Title: Service Desk ManagerType: Hybrid in Jacksonville, FLLocation: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only)Hours: 40 - hours per week, standard business hoursJob Description:ConnectWise ticketing experience preferredManaging 6 internal L1 Helpdesk Agents and an outsourced service...


  • Jacksonville, United States CSI Companies Inc Defunct Full time

    Job Title: Service Desk Manager Check you match the skill requirements for this role, as well as associated experience, then apply with your CV below. Type: Hybrid in Jacksonville, FL Location: Southpoint Drive South Jacksonville FL Duration: 2-3 Month Contract (Possible Extensions but contract only) Hours: 40 - hours per week, standard business hours Job...

  • Front Desk

    3 days ago


    Jacksonville, United States North Florida Medical Services Full time

    Description: **About us**: Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are currently several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by a common passion for...


  • Jacksonville, United States Select Physical Therapy Full time

    Overview: When patients enter our center in Jacksonville, we want them to have an exceptional experience starting at the front desk. Thats where you come in. As a patient service specialist, youll manage both the patient side and business side of our center. The front desk is your station to be a patient advocate, communicate with individuals via email and...

  • Front Desk

    1 month ago


    Jacksonville, United States North Florida Surgeons Full time

    Job DescriptionJob DescriptionDescription:About us:Florida Eye Specialists is a top provider in eye care for the greater Jacksonville area and is the preferred provider for the Jacksonville Jaguars! There are currently several locations in and around Jacksonville and we are growing every day! The physicians and staff of Florida Eye Specialists are united by...


  • Jacksonville, United States Open Systems Technologies Full time

    A direct client of ours located in Jacksonville, FL has multiple openings for customer support specialists. This is a 12+ month contract, right to hire opportunity. Onsite 4 days a week in Jacksonville, FL office.The Customer Service Specialist is responsible for handling questions, comments, and complaints regarding the company's products or services. Under...


  • Jacksonville, United States AMIkids Full time

    ** Family Support Specialist (Family Services)** **Job Category****:** Treatment **Requisition Number****:** FAMIL001299 Showing 1 location **Job Details** **Description** AMIkids is a non-profit organization dedicated to helping youth develop into responsible and productive citizens. AMIkids has served over 140,000 kids and their families since 1969. Being...


  • Jacksonville, United States Here Tomorrow Full time

    Job DescriptionJob DescriptionHere Tomorrow is hiring an Inpatient Peer Support Specialist as a full-time position in Jacksonville, Florida.Position Summary: Here Tomorrow is hiring an inpatient peer support specialist for our partnership with Baptist Health. This position will focus on engaging people who are voluntarily or involuntarily admitted to an...


  • Jacksonville, United States WSB Full time

    WSB is looking for a CEI Contract Support Specialist to join our Ft. Lauderdale office! Forge ahead with WSB. WSB was founded on the understanding that culture drives results and we've dedicated ourselves to the value of strong relationships, collaboration and forward-thinking ideas. We've inspired each other to discover thoughtful and creative solutions...


  • Jacksonville, United States DoubleTree by Hilton Hotel Jacksonville Riverfront Full time

    hos·pi·tal·i·ty (noun): The friendly and generous reception and entertainment of guests, visitors, or strangers.When you think of home, how do you picture it? Is there a plate of warm baked biscuits in the morning? An ice cold pitcher of sweet tea to rescue you from the heat of the afternoon? Is it a place where everyone you meet treats you like family,...