CRM/CXM Project Manager with Adobe AEM

2 weeks ago

Troy, United States Softworld, Inc. Full time


Job Title: Senior IT Project Manager (Adobe AEM Experience)


Job Location: Troy, MI 48084 Hybrid


Onsite Requirements:



  • Adobe AEM CMS (content management system) required, knowledge and experience around Salesforce CRM preferred.
  • Experience managing CRM-CXM, Content Management (CMS) and/or digital sales/marketing/service initiatives.
  • 10+ years IT Project Management, PMP or other PM certs preferred.

Job Description:



  • We are seeking a Senior IT Project Manager with expertise in Adobe AEM (Adobe Experience Manager) to join our team. The ideal candidate will have a minimum of 10 years of IT project management experience, with a strong background in managing CRM-CXM (Customer Relationship Management - Customer Experience Management) or digital sales/marketing/service initiatives.
  • Experience with Adobe AEM CMS is essential, and knowledge of Salesforce CRM is preferred. This position requires discretion as it is confidential.

Responsibilities:



  • Lead and manage IT projects, particularly focusing on CRM-CXM or digital sales/marketing/service initiatives.
  • Collaborate with cross-functional teams to define project scope, goals, and deliverables.
  • Develop and maintain project plans, schedules, and budgets.
  • Ensure projects are executed within scope, timeline, and budget constraints while meeting quality standards.
  • Communicate project status, risks, and issues to stakeholders, including the VP of IT.
  • Provide leadership and guidance to project team members.
  • Utilize Adobe AEM CMS to develop and maintain content management systems.
  • Ensure compliance with company policies, procedures, and regulations.

Requirements:



  • Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
  • Minimum of 10 years of experience in IT project management.
  • PMP (Project Management Professional) or other relevant project management certifications preferred.
  • Proven experience managing CRM-CXM or digital sales/marketing/service initiatives.
  • Expertise in Adobe AEM CMS is required.
  • Familiarity with Salesforce CRM is preferred.
  • Strong communication, leadership, and problem-solving skills.
  • Ability to work independently and collaboratively in a fast-paced environment.

**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. **

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