CRM/CXM Project Manager with Adobe AEM
3 weeks ago
Job Title: Senior IT Project Manager (Adobe AEM Experience)
Job Location: Troy, MI 48084 Hybrid
Onsite Requirements:
- Adobe AEM CMS (content management system) required, knowledge and experience around Salesforce CRM preferred.
- Experience managing CRM-CXM, Content Management (CMS) and/or digital sales/marketing/service initiatives.
- 10+ years IT Project Management, PMP or other PM certs preferred.
Job Description:
- We are seeking a Senior IT Project Manager with expertise in Adobe AEM (Adobe Experience Manager) to join our team. The ideal candidate will have a minimum of 10 years of IT project management experience, with a strong background in managing CRM-CXM (Customer Relationship Management - Customer Experience Management) or digital sales/marketing/service initiatives.
- Experience with Adobe AEM CMS is essential, and knowledge of Salesforce CRM is preferred. This position requires discretion as it is confidential.
Responsibilities:
- Lead and manage IT projects, particularly focusing on CRM-CXM or digital sales/marketing/service initiatives.
- Collaborate with cross-functional teams to define project scope, goals, and deliverables.
- Develop and maintain project plans, schedules, and budgets.
- Ensure projects are executed within scope, timeline, and budget constraints while meeting quality standards.
- Communicate project status, risks, and issues to stakeholders, including the VP of IT.
- Provide leadership and guidance to project team members.
- Utilize Adobe AEM CMS to develop and maintain content management systems.
- Ensure compliance with company policies, procedures, and regulations.
Requirements:
- Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
- Minimum of 10 years of experience in IT project management.
- PMP (Project Management Professional) or other relevant project management certifications preferred.
- Proven experience managing CRM-CXM or digital sales/marketing/service initiatives.
- Expertise in Adobe AEM CMS is required.
- Familiarity with Salesforce CRM is preferred.
- Strong communication, leadership, and problem-solving skills.
- Ability to work independently and collaboratively in a fast-paced environment.
**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. **
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