CRM/CXM Project Manager with Adobe AEM

4 weeks ago

Troy, United States Softworld Inc Full time

Job Title: Senior IT Project Manager (Adobe AEM Experience)

Job Location: Troy, MI 48084 Hybrid

Onsite Requirements:

Adobe AEM CMS (content management system) required, knowledge and experience around Salesforce CRM preferred.
Experience managing CRM-CXM, Content Management (CMS) and/or digital sales/marketing/service initiatives.
10+ years IT Project Management, PMP or other PM certs preferred.

Job Description:

We are seeking a Senior IT Project Manager with expertise in Adobe AEM (Adobe Experience Manager) to join our team. The ideal candidate will have a minimum of 10 years of IT project management experience, with a strong background in managing CRM-CXM (Customer Relationship Management - Customer Experience Management) or digital sales/marketing/service initiatives.
Experience with Adobe AEM CMS is essential, and knowledge of Salesforce CRM is preferred. This position requires discretion as it is confidential.

Responsibilities:

Lead and manage IT projects, particularly focusing on CRM-CXM or digital sales/marketing/service initiatives.
Collaborate with cross-functional teams to define project scope, goals, and deliverables.
Develop and maintain project plans, schedules, and budgets.
Ensure projects are executed within scope, timeline, and budget constraints while meeting quality standards.
Communicate project status, risks, and issues to stakeholders, including the VP of IT.
Provide leadership and guidance to project team members.
Utilize Adobe AEM CMS to develop and maintain content management systems.
Ensure compliance with company policies, procedures, and regulations.

Requirements:

Bachelor's degree in computer science, Information Technology, Business Administration, or related field.
Minimum of 10 years of experience in IT project management.
PMP (Project Management Professional) or other relevant project management certifications preferred.
Proven experience managing CRM-CXM or digital sales/marketing/service initiatives.
Expertise in Adobe AEM CMS is required.
Familiarity with Salesforce CRM is preferred.
Strong communication, leadership, and problem-solving skills.
Ability to work independently and collaboratively in a fast-paced environment.

**3rd party and subcontract staffing agencies are not eligible for partnership on this position. 3rd party subcontractors need not apply. **

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