Service Desk Technician

4 weeks ago

Tampa, United States Leidos Full time
R-00133955 Description Unleash your potential at Leidos, where we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customer’s success. We empower our teams, contribute to our communities, and operate sustainably. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business. At Leidos, everything we do is built on our commitment to do the right thing for our customers, our employees, and our communities. Learn more about the values and culture that are the foundations of our business. Our mission is to make the world safer, healthier, and more efficient through information technology, engineering, and science. We offer a robust benefits package including competitive salaries; 401K Retirement Plan; comprehensive medical, dental and vision coverage; flexible work schedule to allow for life/work balance; tuition reimbursement and more. Leidos is seeking a Service Desk Technician to support the United States Central Command (USCENTCOM) Information Technology Services (CITS) contract at our customer site in Tampa, FL.  You will be part of a team that provides an innovative, modernized, IT life-cycle management system to USCENTCOM, including next-generation IT infrastructure cloud services and end-to-end automation.   The CITS program provides USCENTCOM with the capability to maintain high readiness rates for an innovative enterprise IT infrastructure on a global scale. Primary Responsibilities: * Provides on-site, hands on O&M support for client computing devices to include personal computers, thin/zero clients, laptops, Portable Electronic Devices (PEDs), and peripherals. * Provides end-user IT system and software maintenance for the USCENTCOM COOP. * Coordinates and manages Automated Data Processing Equipment (ADPE) accountability of new equipment, replacement equipment, and upgrades. * Tracks the disposition of equipment throughout its life cycle (e.g., Computer Equipment Replacement Program (CERP) and Life Cycle Replacement (LCR)). Processes end of life, defective, and/or damaged equipment through the Defense Reutilization Management Office (DRMO). * Develops procedures to facilitate management and testing of desktop load set configurations to include tracking and compiling of user issues, software conflicts, devices conflicts, and other similar tasks. * As needed, may provide CPN and SCO support to Coalition partners; provide expertise and advice relating to CPNs, CPN-X, CX-SWA, and coalition networks. Basic Qualifications: * Must possess an active Secret clearance or higher. * 2+ years relevant experience with a High School/General Education Development diploma, or 1 year experience with an Associates’ degree, or no experience with a Bachelor’s degree. * One or more of the following active certifications: A+, or CND, or Network+, or Security+ Preferred Qualifications: * Experience working with the USCENTCOM customer performing enterprise IT services. Original Posting Date: 2024-04-18
While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above. Pay Range: Pay Range $44,850.00 - $81,075.00 The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

  • Mobility Service Desk Technician

    7 days ago

    Tampa, United States Acuity Technologies Full time

    IS THIS FOR YOU? Are you a hard-working diligent person? Are you determined and persistent in making sure tasks are correct and complete? Do you like to support co-workers and clients? Are you interested in technology? Are you looking for an opportunity to make a real impact on an organization? Do you have help desk experience in IT or Mobility support? If...

  • Help Desk Technician

    7 days ago

    Tampa, United States ECS Limited Full time

    ECS is seeking a Help Desk Technician to work in our Tampa, FL office. Please Note: This position is contingent upon [contract award OR additional funding]. Job Description: ECS is seeking a Help Desk Technician to work in our Tampa, FL location. This position is supporting our cloud based PAI environment called Argos, and allows for remote work with...

  • Systems Help Desk Technician with Security Clearance

    4 weeks ago

    Tampa, United States Vanguard Management Solutions, Inc Full time

    Job Description: Systems Help Desk Technician Vanguard Management Solutions, Inc. (VMS) is looking for a Systems Help Desk Technician who will beresponsible for handling various IT systems for our client. As a part of the IT team, you will support criticalapplications and ensure stability of services by performing dedicated maintenance activities. You will...

  • Automotive Technician BMW of Tampa

    7 days ago

    Tampa, United States BMW Dealer Technician Opportunities Full time

    Job Description • Receiving and carrying-out Repair Orders as dispatched • Performing diagnostic services and troubleshooting to determine repair needs • Providing labor, time, and parts estimates for repair services • Performing high quality and efficient repair services for various automotive systems, including engine, steering, suspension, brakes,...

  • Automotive Technician BMW of Tampa

    1 month ago

    Tampa, Florida, United States BMW Dealer Technician Opportunities Full time

    Job Description• Receiving and carrying-out Repair Orders as dispatched• Performing diagnostic services and troubleshooting to determine repair needs• Providing labor, time, and parts estimates for repair services• Performing high quality and efficient repair services for various automotive systems, including engine, steering, suspension, brakes, and...

  • IT Service Desk Technician

    1 week ago

    Tampa, United States CIO Technology Solutions Full time

    We're currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support...

  • IT Service Desk Technician

    2 weeks ago

    Tampa, United States CIO Technology Solutions Full time

    We're currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support...

  • IT Service Desk Technician

    3 weeks ago

    Tampa, United States CIO Technology Solutions Full time

    Job DescriptionJob DescriptionWe’re currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and...

  • Help Desk Customer Service Representative

    7 hours ago

    Tampa, United States Artech Full time

    Help Desk Customer Service Representative Tampa, Florida 50% onsite Pay: $23.36 Must Have List: " Bilingual (Fluent in English and Spanish). Candidate must be able to speak and write in Spanish. " Minimum of 2 years IT Help Desk experience. " Experience with call center telephony and ticket system software such as ServiceNow. " Experience supporting...

  • IT Service Desk Technician

    3 weeks ago

    Tampa, Florida, United States CIO Technology Solutions Full time

    We’re currently seeking an experienced IT Service Desk Technician - Level 2. The Level 2 is responsible for providing technical support and maintenance of computer desktops, servers, and associated peripherals for both cloud-hosted and on-premises systems. Resolve customer reported problems, install hardware and software, and provide general IT support...

  • Service Desk Analyst- A+ Certification Required

    7 days ago

    Tampa, United States Gravity IT Resources Full time

    Job Title: Service Desk AnalystLocation: Tampa, FL (Hybrid)Job Type: Contract to HireSalary Range: 55-75kEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directlyPosition OverviewThe Technical Support Analyst provides support to the organizations IS...

  • Service Desk Analyst- A+ Certification Required

    1 week ago

    Tampa, United States Gravity IT Resources Full time

    Job Title: Service Desk AnalystLocation: Tampa, FL (Hybrid)Job Type: Contract to HireSalary Range: 55-75kEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directlyPosition OverviewThe Technical Support Analyst provides support to the organizations IS...

  • Service Desk Analyst- A+ Certification Required

    1 week ago

    Tampa, United States Gravity IT Resources Full time

    Job Title: Service Desk AnalystLocation: Tampa, FL (Hybrid)Job Type: Contract to HireSalary Range: 55-75kEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directlyPosition OverviewThe Technical Support Analyst provides support to the organizations IS...

  • Service Desk Analyst- A+ Certification Required

    1 week ago

    Tampa, United States Gravity IT Resources Full time

    Job Title: Service Desk AnalystLocation: Tampa, FL (Hybrid)Job Type: Contract to HireSalary Range: 55-75kEmployment Eligibility: Gravity cannot transfer nor sponsor a work visa for this position. Applicants must be eligible to work in the U.S. for any employer directlyPosition OverviewThe Technical Support Analyst provides support to the organizations IS...

  • Bilingual IT Help Desk Customer Service Representative

    20 hours ago

    Tampa, United States Sunrise Systems, Inc. Full time

    Job Title: Bilingual IT Help Desk Customer Service Representative Job ID: 24-02148 Location: Tampa, FL, 33634 Duration: 12 Months contract on W2 Job Summary As a member of the Specialty Service Desk, you will be responsible for delivering world class IT support to Client employees and partners in the Field and Scientific divisions. This position is...

  • Help Desk Technician

    1 day ago

    Tampa, United States 7 Eagle Full time

    The Help Desk Technician position is responsible for providing technical assistance to clients related to computer hardware and software. This is a hybrid or remote position. A successful candidate need not have years of experience in the field but must have a passion for technology and an eagerness to learn new skills. WHAT YOU'LL DO: Provide 1st level...

  • Help Desk Specialist

    1 month ago

    Tampa, United States Robert Half Full time

    Job Description: We are seeking a talented Help Desk Specialist to join our team. The ideal candidate will have a passion for providing exceptional customer service and technical support. As a Help Desk Specialist, you will be responsible for providing technical assistance and support to our employees and customers. You will troubleshoot problems and provide...

  • Help Desk Specialist

    1 month ago

    Tampa, United States Robert Half Full time

    Job Description: We are seeking a talented Help Desk Specialist to join our team. The ideal candidate will have a passion for providing exceptional customer service and technical support. As a Help Desk Specialist, you will be responsible for providing technical assistance and support to our employees and customers. You will troubleshoot problems and provide...

  • Help Desk Specialist

    1 month ago

    Tampa, United States Robert Half Full time

    Job Description: We are seeking a talented Help Desk Specialist to join our team. The ideal candidate will have a passion for providing exceptional customer service and technical support. As a Help Desk Specialist, you will be responsible for providing technical assistance and support to our employees and customers. You will troubleshoot problems and provide...

  • Service Writer

    1 month ago

    Tampa, United States Polar Service Centers Full time

    Job DescriptionJob DescriptionThe Service Writer ensures quality customer service and support in person, via phone, or e-mail. This often includes quoting service work, selling additional services, updating the customer in a timely manner, contacting the customer when quotes and/or work is completed with final pricing.ESSENTIAL JOB FUNCTIONS:Support the...