Service Desk with Security Clearance

Found in: Dice One Red US C2 - 3 weeks ago


Norfolk, United States Apex Systems Full time

Apex Systems is hiring for Service Desk Support, for consideration please apply and email our govt. services recruiter Erica Mokun Location: Norfolk, VA Schedule: Must be flexible to work multiple shifts. Will be assigned a specific schedule upon training completion. Schedule could include weekdays, nights, over nights, weekends, and off shift hours. Job Description: Taking tier 1 level calls in support? of the network. Using SM7 ticketing system to track issue. Resolving customer issues with great service and compassion for their problem. Acts as liaison for customers and maintains knowledge of company products and customer service processes. Technical backgrounds needed. Responsibilities: Provide professional solutions to end-users, dealers and service providers originating from unresolved escalated case issues received via telephone and written correspondence. Candidates need to have great customer service skills. Ideal candidate will be able to work in a call center environment, answering high volume phone calls. Candidates must be reliable to learn quickly, and show that they are dependable. Requirements: Clearance Required: Candidates must currently hold or be eligible for an active DoD secret clearance. We are able to sponsor candidates for clearances who meet the other position requirements. Certification: CompTIA certification, must be CE version of any CompTIA (A+, Network+, Security+) within 60 days General: Excellent customer service experience Experience with Microsoft Windows OS, HP Service Manager ,Remedy or other ticketing system. Experience with basic troubleshooting hardware/software.


  • IT Service Desk Analyst with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. Program Information: SMIT will provide secure end-to-end information technology (IT) services to more than 400,000 hardware devices used by more than 650,000 users at nearly...

  • IT Service Desk Analyst with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago


    Norfolk, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. This position is located in Norfolk, VA and is therefore open to candidates local to the area only. Program Information: SMIT will provide secure end-to-end information...

  • Service Desk with Security Clearance

    Found in: Careerbuilder One Red US C2 - 2 weeks ago


    Norfolk, VA, United States Apex Systems Full time

    Apex Systems is hiring for Service Desk Support, for consideration please apply and email our govtservices recruiter Erica Mokun Location: Norfolk, VA Schedule: Must be flexible to work multiple shiftsWill be assigned a specific schedule upon training completionSchedule could include weekdays, nights, over nights, weekends, and off shift hoursJob...

  • Tech Lead with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago


    Norfolk, United States SAIC Full time

    Description SAIC is seeking a Tech Lead in Norfolk, VA Job Responsibilities: * Answering queries and resolving first and second level technical issues for local and remote users through various channels such as telephone, chat, email, and tickets submitted online. * Adhering to all company and department policies and procedures. * Responding to escalated...

  • IT Service Desk Analyst with Security Clearance

    Found in: Careerbuilder One Red US C2 - 7 days ago


    Norfolk, VA, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, VirginiaThis position is located in Norfolk, VA and is therefore open to candidates local to the area onlyProgram Information: SMIT will provide secure end-to-end information technology...

  • IT Service Desk Analyst with Security Clearance

    Found in: Careerbuilder One Red US C2 - 4 days ago


    Norfolk, VA, United States SAIC Full time

    Description SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, VirginiaProgram Information: SMIT will provide secure end-to-end information technology (IT) services to more than 400,000 hardware devices used by more than 650,000 users at nearly...

  • Help Desk Support Specialist II with Security Clearance

    Found in: Dice One Red US C2 - 1 week ago


    Norfolk, United States Athena Technology Group Full time

    NMMES-012 - Help Desk Support Specialist II Requisition: 2024-01-007 Description/Job Summary Help Desk Support Specialist II Norfolk, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security Clearance: Secret Required Education: At least 2 years of experience in the field or in a related area. Job Description Support the...


  • Norfolk, United States Science Applications International Corporation Full time

    SAIC is seeking a IT Service Desk Analyst to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk Naval Base in Norfolk, Virginia. Program Information: SMIT will provide secure end-to-end information technolo Service Desk, IT, Analyst, Support Specialist, Technical Support, Service

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    Found in: Dice One Red US C2 - 1 week ago


    Norfolk, United States Leidos Full time

    R-00134279 Description Leidos is seeking a Platform Services Administrator to support efforts for Service Management, Integration, and Transport (SMIT); Platform Services in Norfolk, VA. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...

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    Found in: Dice One Red US C2 - 1 week ago


    Norfolk, United States SAIC Full time

    Description SAIC is currently hiring a Senior Computer User Support Specialist to help support the US Army Corps of Engineers RITS Program in Norfolk, VA. **Normal work hours are Monday through Friday; 8 hour shift between 6AM and 6PM local time. After hours support may be required on an infrequent basis. Job Duties: * Provides second-tier support to...

  • Storage Services Administrator with Security Clearance

    Found in: Dice One Red US C2 - 5 days ago


    Norfolk, United States Leidos Full time

    R-00134641 Description Leidos is seeking a Storage Services Administrator to support efforts for Service Management, Integration, and Transport (SMIT); Storage Services in Norfolk, VA. SMIT is the largest IT services program for the Navy. Under SMIT, the Leidos team will deliver the core backbone of the Navy-Marine Corps Intranet, including cybersecurity...

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    Found in: Careerbuilder One Red US C2 - 7 days ago


    Norfolk, VA, United States SAIC Full time

    Description SAIC is seeking a Tech Lead in Norfolk, VA Job Responsibilities:• Answering queries and resolving first and second level technical issues for local and remote users through various channels such as telephone, chat, email, and tickets submitted online.• Adhering to all company and department policies and procedures.• Responding to escalated...

  • Hybrid NQV

    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States Watershed Security, LLC Full time

    COMPANY OVERVIEW Watershed Security is a Veteran Owned Small Business and a leader in providing quality Cyber Security Services to the Federal Government. Watershed is a great place to work, offering a challenging and respectful work environment. We are growing fast and strive to deliver our vision every day: “To inspire trust and respect with our...

  • IT Technical Support Specialist with Security Clearance

    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States People, Technology and Processes LLC Full time

    Description Position Title: Information Assurance Analyst (Policy/Planning) Position Location: Norfolk, VA Clearance Level: Secret Responsibilities will include, but are not limited to: * Provide customers technical support by coordinating software, hardware, network, and security issue resolution. * Install, configure, maintain, and troubleshoot IT systems...

  • Information Technology

    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States People, Technology and Processes LLC Full time

    Description PWS Position Title: Information Technology (IT) Customer Service Specialist Position Location: Norfolk, VA Clearance Level: Secret Responsibilities will include, but are not limited to : * Conduct basic IT troubleshooting and apply techniques to resolve customer issues. * Assess and send calls to the appropriate individuals in the division when...

  • Help Desk Support Specialist II with Security Clearance

    Found in: Careerbuilder One Red US C2 - 7 days ago


    Norfolk, VA, United States Athena Technology Group Full time

    NMMES-012 - Help Desk Support Specialist II Requisition: 2024-01-007 Description/Job Summary Help Desk Support Specialist II Norfolk, VA Requires US Citizenship Employment Term and Type: Regular, Full Time Required Security Clearance: Secret Required Education: At least 2 years of experience in the field or in a related areaJob Description Support the Naval...

  • Transport Network Specialist with Security Clearance

    Found in: Dice One Red US C2 - 2 days ago


    Norfolk, United States Leidos Full time

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    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States Chenega Corporation Full time

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    Found in: Dice One Red US C2 - 2 days ago


    Norfolk, United States Blu Omega LLC Full time

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    Found in: Dice One Red US C2 - 2 weeks ago


    Norfolk, United States PROSOFT, HQ Full time

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