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Manager, Software Development

2 months ago

Southlake, United States Charles Schwab Full time
Position Type: Regular Your opportunity

At Schwab, you are empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us “challenge the status quo” and transform the finance industry together.

The BBMM Technology organization provides a high quality, common Webservices Integration platform for all Schwab Bank Technology needs. The Bank Technology Quality Assurance (Bank QA Engineering) team provides testing in support of our Webservices, microservices and Web based application testing. Bank QA is responsible for test strategy and planning, authoring test plans and scripts, and automating functional and regression testing. In Bank QA, we strive to embody Schwab’s Through Clients' Eyes strategy through our people and creative solutions.

  • Implement standard Agile/SAFE methodologies, resolve test issues, track, and prioritize defects, record test results, participate in product readiness and release decisions
  • Participate in technical governance and help facilitate overall product quality standards with development and business teams
  • Ensure automation is constantly running, analyzing, and promptly reporting on failures
  • Research, investigate, implement, and mentor junior team members in the areas of Agile testing practices, Test Driven Development, Test Automation and reporting Test Metrics
  • Plan and execute across multiple product teams and external partners
  • Foster our end-to-end testing approach across multiple applications
  • Oversee our processes for status reporting and issue remediation
  • Liaise with product teams, Product Owners and Scrum Masters to integrate project plans, testing schedules, and metrics reporting
  • Assist in driving Use Case and User Story reviews, and help resolve requirements ambiguities
  • Partner with geographically distributed teams to plan and build our future QA Engineering practices and support our technology decisions
What you have

Required:

  • 7+ years of Software QA Engineering experience
  • 3+ years of E2E Test Lead experience
  • 2+ years of Test Automation hands on experience
  • 2+ years experience in preparing and executing IT QA multi-year Roadmap and Test Strategy at Program level based on the prioritized value streams
  • 2+ years experience with industry-standard tools for logging bugs and managing test cases (e.g., JIRA/MTM, Zephyr/HPQ)

Preferred:

  • Experience with Gherkin language, like Cucumber, JBehave, or SpecFlow
  • Understanding of CI/CD practices and Lean DevOps methodologies
  • Financial/Trading services industry experience
  • Strong Experience in collaborating with the Business Partners, Technology Partners at various levels to execute the program level test strategy as per the organization
  • Deliver excellent service to customers to ensure their satisfaction from the Testing services teams.
  • Ensure Risks raised during testing are documented, communicated and understood by stakeholders.
  • Manage UAT coordinators, Test Data and Environment and testing resources within business change in a pipeline mode.
  • Provide QA sign off and RCA recommendations for new implementations to the Business Sponsor and ensure it is established as part of the Go/No Go process.
  • Ensure that Risk Based testing techniques are applied where necessary
  • Ensure the Test approach on a project is agreed and adhered to.
  • Ensure all testing deliverables are of a high quality by ensuring that team members adhere to the quality review cycles as detailed within the overall Test Strategy
  • Ensure all test reporting and updates are accurate.
  • Ensure all risks and issues are documented, managed and appropriate action taken.
  • Ability to think creatively and generate innovative solutions
  • Establish vision for QA Teams and strategically drive initiatives to its completion
  • Strong communication & technical skills
  • Good knowledge of IT QA and E2E Test Management
  • Test Automation and Process Optimization framework design & implementation
  • Test Program, Product Delivery And Release Management
  • Lead and inspire teams through complex and often changing circumstances
  • Scoping and Resource Planning is preferred, but not required.
  • Experience with Git, Bitbucket, Splunk, Postman tools
  • Experience with Agile development practices
  • Deep understanding of exploratory testing practices
  • Proven ability to successfully balance and deliver multiple geographically distributed QA projects with concurrent releases
  • Hands-on experience with Web services virtualization and Test Data Management
  • Comfortable representing QA in product code reviews
  • Ability to scope, size, and oversee risk-assessments across complex projects and schedules

What’s in it for you

At Schwab, we’re committed to empowering our employees’ personal and professional success. Our purpose-driven, supportive culture, and focus on your development means you’ll get the tools you need to make a positive difference in the finance industry. Our Hybrid Work and Flexibility approach balances our ongoing commitment to workplace flexibility, serving our clients, and our strong belief in the value of being together in person on a regular basis.

We offer a competitive benefits package that takes care of the whole you – both today and in the future:

  • 401(k) with company match and Employee stock purchase plan
  • Paid time for vacation, volunteering, and 28-day sabbatical after every 5 years of service for eligible positions
  • Paid parental leave and family building benefits
  • Tuition reimbursement
  • Health, dental, and vision insurance