Current jobs related to Client Service Representative - Iowa City - Heartland Veterinary Partners LLC
-
Client Service Representative
1 month ago
Iowa City, United States Heartland Veterinary Partners LLC Full timePractice: Established in 2002, the Cat Clinic of Iowa City remains Iowa City’s sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our...
-
Client Service Representative
1 month ago
Iowa City, United States Heartland Veterinary Partners LLC Full timeJob DescriptionPractice:Established in 2002, the Cat Clinic of Iowa City remains Iowa City’s sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in...
-
Client Service Representative
2 weeks ago
Iowa City, United States Heartland Veterinary Partners LLC Full timePractice: Established in 2002, the Cat Clinic of Iowa City remains Iowa City's sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our warm...
-
Client Service Representative
1 month ago
Iowa City, United States Heartland Veterinary Partners LLC Full timePractice: Established in 2002, the Cat Clinic of Iowa City remains Iowa City’s sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our...
-
Client Representative
7 days ago
Iowa, United States Conduent Full timeRemote Call Center Representative Job DescriptionWe are seeking a skilled and compassionate Remote Call Center Representative to join our team at Conduent. As a key member of our healthcare team, you will be responsible for delivering exceptional customer service to our clients and their patients.Responsibilities:Explain and clarify plans' policies and...
-
Client Service Representative
1 month ago
Cooper City, Florida, United States VCA Animal Hospitals Full timeClient Service RepresentativeWe are seeking a highly skilled and personable Client Service Representative to join our team at VCA Animal Hospitals.About the RoleThe Client Service Representative is the face of VCA, responsible for building and maintaining customer trust and confidence in our abilities. This role is the pivot around which the hospital...
-
Client Services Representative
2 weeks ago
Atlantic City, United States AtlantiCare Full timePosition Summary:The Client Services Representative provides office support for the clinical units within ABH. The Representative answers phones and processes clients as they arrive for their appointments. The Client Services Representative also ensures the timely and organized scheduling of staff and patient appointments, collection of patient fees, and...
-
Client Service Representative
1 month ago
Jersey City, New Jersey, United States New York Life Full timeClient Service Representative **Job Summary** New York Life is seeking a Client Service Representative to join our Institutional Annuities (IA) Client Services & Operations Team in Jersey City. As a key member of our Disbursement Control Team, you will play a critical role in supporting the administration of several IA businesses. **Key...
-
Client Services Representative
2 weeks ago
Atlantic City, United States AtlantiCare Full timePosition Summary: The Client Services Representative provides office support for the clinical units within ABH. The Representative answers phones and processes clients as they arrive for their appointments. The Client Services Representative also ensures the timely and organized scheduling of staff and patient appointments, collection of patient fees, and...
-
Client Services Representative
7 days ago
Rapid City, South Dakota, United States RISE INC FAMILY Full timeAbout the RoleWe are seeking a highly motivated and detail-oriented Client Services Representative to join our team at RISE INC FAMILY. As a Client Services Representative, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Support...
-
Client Services Representative
5 days ago
Oregon City, United States Elite Management Group Inc Full timeDo you believe that all it takes is a little communication and a smile to solve most problems?Are you passionate about introducing solutions to clients they haven't even been aware of?Are you ready to grow your career and work for a company that you believe in?Three times yes? Then we need to meet you!Elite Management Group is looking for a Client Solutions...
-
Client Service Representative
3 days ago
Garden City, Michigan, United States Stifel Financial Full timeA Client Service Representative at Stifel Financial assists Financial Advisors with client account opening and maintenance. Key responsibilities include performing clerical functions related to client accounts and ongoing account services. Key qualities we're looking for in a candidate include strong organizational skills and attention to detail.Key...
-
Client Service Representative
1 month ago
Grove City, Ohio, United States Heartland Bank Full timeJob Title: Client Service RepresentativeAbout the Role:We are seeking a highly motivated and customer-focused Client Service Representative to join our team at Heartland Bank. As a Client Service Representative, you will play a critical role in enhancing client relationships and developing prospective client relationships through effective needs...
-
Client Services Representative
4 days ago
Oregon City, United States Elite Management Group Inc Full timeDo you believe that all it takes is a little communication and a smile to solve most problems? Are you passionate about introducing solutions to clients they haven't even been aware of? Are you ready to grow your career and work for a company that you believe in? Three times yes? Then we need to meet you! Elite Management Group is looking for a Client...
-
Client Service Representative
4 months ago
Jersey City, United States New York Life Full time**Client Service Representative** * **Please wait...** **Location:** Jersey City, NJ, US When you join New York Life, youre joining a company that values career development, collaboration, innovation, and inclusiveness. We want employees to feel proud about being part of a company that is committed to doing the right thing. Youll have the opportunity to...
-
Client Service Representative
1 month ago
Iowa City, IA, United States Heartland Veterinary Partners LLC Full timePractice: Established in 2002, the Cat Clinic of Iowa City remains Iowa City’s sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our...
-
Client Service Representative
1 month ago
Iowa City, IA, United States Heartland Veterinary Partners LLC Full timePractice: Established in 2002, the Cat Clinic of Iowa City remains Iowa City’s sole feline-exclusive full-service veterinary clinic. This modern facility with a staff of experienced feline health professionals provides a veterinary haven to all cats, both the healthy and the healing and clients appreciate the positive difference in behavior that our...
-
Client Service Representative
4 weeks ago
Grove City, Ohio, United States Heartland Bank Full timeJob Title: Client Service RepresentativeAt Heartland Bank, we're committed to delivering exceptional customer service and building strong relationships with our clients. As a Client Service Representative, you'll play a vital role in enhancing customer relationships and developing new business opportunities.Key Responsibilities:Develop and grow customer...
-
Client Service Representative
4 weeks ago
Daly City, California, United States Gentiva Full timeAbout Gentiva Personal CareGentiva Personal Care is a leading provider of personal care services, dedicated to delivering high-quality care to individuals in need. Our team of compassionate professionals is committed to making a positive impact in the lives of our clients and their families.Job SummaryWe are seeking a Client Service Representative to join...
-
Client Services Representative
4 weeks ago
Commerce City, Colorado, United States Symbia Logistics Full timeJob OverviewSymbia Logistics is seeking a highly motivated and detail-oriented Client Services Representative to join our team. As a key member of our operations team, you will be responsible for building and maintaining strong relationships with our clients, ensuring seamless order fulfillment, and providing exceptional customer service.Key...
Client Service Representative
3 months ago
About Cat Clinic of Iowa City
Our veterinarians offers all the same veterinary services of a general small animal hospital and combines them with our specialized knowledge of feline medicine. Without the noises and smells of dogs, our fully equipped facility provides a peaceful and more relaxing environment for your feline companion.
Operating Hours:
Monday-Friday 7:30am- 5:30pm
Pay:
$15 - $17
Position Purpose
Reporting into the Practice Manager, the Client Service Representative (CSR), provides an exceptional experience to our clients during every interaction. In addition to continually engaging the client, the CSR performs practice administrative tasks such as record maintenance and appointment tracking. The CSR manages practice reception (visitor and telephone), maintenance of veterinary medical records, accounts maintenance, cash processing, data entry, word processing and mail services. The CSR applies practical knowledge of practice processes and services, the basic rules and regulations governing visitors and animal patient treatment, and veterinary record requirements and terminology to ensure every patient is well-cared for and every client has an exceptional experience.
Client Service Representative Competencies
- Patience & Compassion: Remaining professional while still making Doctors, teammates, clients, and patients feel as comfortable as possible regardless of the situation or challenges presented.
- Collaboration & Teamwork: Carefully coordinating actions with practice team members. Quickly incorporating feedback to ensure positive results. Sharing ideas and being open to other’s ideas.
- Communicating: Conveying patient visit outcomes to clients and teammates to ensure successful client care applying excellent written and verbal skills.
- Active Listening: Following the expressed wishes of teammates and clients.
- Client Satisfaction: Ensuring all activities and interactions result in the highest level of client satisfaction.
Essential Responsibilities
- Leads practice opening and closing procedures per Practice Manager instructions and practice procedures.
- Ensures all public areas are clean and presentable for patients; cleans and straightens areas including the front desk, reception area, waiting area, office, and exam rooms.
- Processes cash, checks, charge card payments and credit account payments.
- Schedules appointments for the clinic adhering to practice and Doctor preferences and ensure appropriate workflow.
- Assists in the updating of client/patient files, as needed.
- Prepares and sends client correspondence.
- Sends reminder notices to clients for periodic notifications; conducts re-calls to clients on a timely basis from a call back list.
- Performs a backup of the computer system on a regular basis, as directed.
- Performs and oversees the performance of posting daily business.
- Welcomes clients and patients to the practice with a warm and friendly demeanor and ensures an excellent experience during the practice visit.
- Answers incoming telephone calls applying proper telephone etiquette.
- Presents clients with medications, instructions, new client kits and any other take home items.
- Handles emergency situations with great care, patience, and following established clinic policies and procedures.
- Addresses client concerns in a calm appropriate manner, ensuring every experience ends in satisfaction.
- Full time
- Ability to work Saturday mornings as needed
- High school diploma or equivalent
- Previous veterinary experience preferred
- Client satisfaction references preferred
- Practices OSHA safety techniques including proper PPE
Benefits Offered
- Paid time off
- Health insurance; dental insurance; vision insurance
- Retirement benefits or accounts
- Bonus incentive
- Flexible work schedules
- Career and professional development
