Student Services Assistant

2 weeks ago


Chandler, United States Maricopa Community Colleges District Full time

This position interacts with a diverse population of prospective and current students; provides information as the first point of contact on campus; processes admission, residency and registration related forms; assists students with online self-service options; assists with triage of student needs and entering into virtual waiting line system; supports Welcome Desk and phones;makes appropriate referrals to other related student services; other duties as assigned.Essential Functions80%:Serve as member of college's Call Center, answering not only Admissions & Records questions, but alsogeneral questions about the college, referring to other persons/departments as needed10%:Assist students with admissions, records and registration processes, guiding students through processand next steps, and processing Admissions & Records forms.5%: Assist with special events (Coyote Kickoff, program-specific information sessions) by performingAdmissions & Records functions (registration, identification authentication, etc.) as needed5%: Assist as needed at Welcome Desk (when working in-person) Learn More



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