Current jobs related to Customer Support Technician - Tallahassee - AppleOne Technical Staffing

  • Customer Support Technician

    3 days ago

    Tallahassee, United States Compu-Vision Consulting Full time

    Title: Customer Support Technician Work Location: Ocoee, FL Duration: 7 months with possibility of extension Job Description: Position Summary: Responsible for supporting all technology hardware and software systems in our enterprise environment. Provide in-person and remote technical support to our customers. Assist in a wide variety of responsibilities...

  • IT Support Specialist

    3 weeks ago

    Tallahassee, United States WiredPeople, Inc. Full time

    IT Help Desk TechnicianWiredPeople, Inc. is seeking a skilled IT Help Desk Technician to join our team. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Responsibilities:Provide timely and effective technical support to customers via phone, email, and...

  • Pharmacy Technician

    7 days ago

    Tallahassee, Florida, United States CVS Health Full time

    Job Summary:CVS Health is seeking a dedicated and compassionate Pharmacy Technician to join our virtual Clinical Call Center team. As a Pharmacy Technician - Clinical Customer Care Specialist, you will play a crucial role in improving patient adherence and health outcomes for individuals managing various disease states. You will engage with patients via live...

  • Pharmacy Technician, Clinical Customer Care Specialist

    7 days ago

    Tallahassee, United States CVS Health Full time

    Transforming Patient Care with CVS HealthCVS Health is seeking a dedicated Pharmacy Technician to join our virtual Clinical Call Center team. As a Call Center Technician, you will play a crucial role in improving patient adherence and health outcomes for individuals managing various disease states.Key Responsibilities:Conduct outbound calls to patients to...

  • Computer/Network Support Technician

    3 weeks ago

    Tallahassee, United States TEKsystems Full time

    Our customer is actively seeking a candidate for a computer/network support technician. Candidates should have two years or more of experience supporting customers with basic help desk and network support issues. *Description:* A. Computer/Network Support 1. Install, configure, and support the LAN, WAN, and Internet system or a segment of a network system....

  • Computer/Network Support Technician

    3 weeks ago

    Tallahassee, United States TEKsystems co Allegis Group Full time

    Our customer is actively seeking a candidate for a computer/network support technician. Candidates should have two years or more of experience supporting customers with basic help desk and network support issues.Description:A. Computer/Network Support1. Install, configure, and support the LAN, WAN, and Internet system or a segment of anetwork system.2....

  • Computer/Network Support Technician

    4 weeks ago

    Tallahassee, United States TEKsystems Full time

    Our customer is actively seeking a candidate for a computer/network support technician. Candidates should have two years or more of experience supporting customers with basic help desk and network support issues. Description: A. Computer/Network Support Install, configure, and support the LAN, WAN, and Internet system or a segment of a network...

  • IT Support Specialist

    1 month ago

    Tallahassee, United States WiredPeople, Inc. Full time

    Job Title: IT Help DeskWiredPeople, Inc. is seeking a skilled IT Help Desk professional to join our team. As an IT Help Desk technician, you will be responsible for providing top-notch technical assistance to our customers, ensuring their computer systems and hardware are running smoothly.Key Responsibilities:Provide prompt and effective technical support to...

  • Pharmacy Technician

    7 days ago

    Tallahassee, United States CVS Health Full time

    Job Summary:CVS Health is seeking a dedicated and compassionate Pharmacy Technician to join our virtual Clinical Call Center team. As a Call Center Technician, you will play a crucial role in improving patient adherence and health outcomes for individuals managing various disease states. You will engage with patients via live outreach to provide incremental,...

  • AV Support Specialist

    2 weeks ago

    Tallahassee, United States Maverc Technologies Full time

    AV Support Technician Job DescriptionMaverc Technologies is a leading Information Technology and Services company seeking a skilled Audio Visual support technician to join our dynamic team. As an AV Technician, you will play a crucial role in creating and maintaining accurate and accessible documentation for one of our State Agency Government customers.Key...

  • Patient Care Technician

    2 weeks ago

    Tallahassee, Florida, United States DaVita Inc. Full time

    About DaVita Inc.DaVita Inc. is a leading provider of kidney care services, dedicated to improving the lives of patients and their families. Our mission is to be the provider, partner, and employer of choice.Job SummaryWe are seeking a Patient Care Technician to join our team at DaVita Inc. As a Patient Care Technician, you will play a vital role in...

  • Pharmacy Support Associate

    6 days ago

    Tallahassee, Florida, United States Walmart Full time

    Job Summary:As a Pharmacy Technician at Walmart, you will play a vital role in ensuring the health and well-being of our customers. You will be responsible for processing prescriptions, providing product information, and delivering exceptional customer service in our store pharmacies.Key Responsibilities: Input and process prescriptions accurately and...

  • Customer Support Team Lead

    7 days ago

    Tallahassee, Florida, United States HealthEdge Software Inc Full time

    Job Summary:The Customer Support Team Lead will be responsible for leading a team of Customer Support Specialists in providing efficient and effective support for HealthEdge's digital health management solutions.Key Responsibilities:Manage daily workflows within the customer support teamCreate and track customer support goalsBuild lasting relationships and...

  • IT Support Specialist

    2 weeks ago

    Tallahassee, United States WiredPeople, Inc. Full time

    Job Title: IT Help DeskWiredPeople, Inc. is seeking a skilled IT Help Desk professional to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to our clients.Responsibilities:Provide timely and effective technical support to customers via phone, email, and...

  • Desktop Support Technician

    2 weeks ago

    Tallahassee, United States Apex Systems Full time

    Desktop Support TechnicianGreat opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role.Locations: Tallahassee, FL Email Cameron at civey@apexsystems.com to applyProject Overview:Project is ONLY from 11/10-11/23.Candidates...

  • Desktop Support Technician

    1 week ago

    tallahassee, United States Apex Systems Full time

    Desktop Support TechnicianGreat opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role.Locations: Tallahassee, FL Email Cameron at civey@apexsystems.com to applyProject Overview:Project is ONLY from 11/10-11/23.Candidates...

  • Desktop Support Technician

    1 week ago

    tallahassee, United States Apex Systems Full time

    Desktop Support TechnicianGreat opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role.Locations: Tallahassee, FL Email Cameron at civey@apexsystems.com to applyProject Overview:Project is ONLY from 11/10-11/23.Candidates...

  • Desktop Support Technician

    2 weeks ago

    Tallahassee, United States Apex Systems Full time

    Desktop Support TechnicianGreat opportunity to get your foot in the door and gain some hard to attain technical skills - also, get to work with a well-known company that would enable you to make connections for your next role.Locations: Tallahassee, FL Email Cameron at civey@apexsystems.com to applyProject Overview:Project is ONLY from 11/10-11/23.Candidates...

  • AV Support Specialist

    4 weeks ago

    Tallahassee, Florida, United States Maverc Technologies Full time

    AV Support Technician Job DescriptionMaverc Technologies is a leading Information Technology and Services company seeking a skilled Audio Visual support technician to join our dynamic team.Key Responsibilities:Support the installation, maintenance, and troubleshooting of Audio Visual systems and equipment.Provide technical assistance and training to staff on...

  • Pharmacy Technician

    3 days ago

    Tallahassee, Florida, United States Walgreens Full time

    Job Description:We are seeking a skilled Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and supporting our pharmacists in the practice of pharmacy.Key Responsibilities:Assist pharmacists in the performance of pharmacy duties, including filling prescriptions,...

Customer Support Technician

3 months ago

Tallahassee, United States AppleOne Technical Staffing Full time

Contract through 6/30/25 with potential extension


Position Summary:


Responsible for software and hardware support. Provides technical advice, guidance and informal training to customers using hardware and software programs. Troubleshoots and restores routine technical service and equipment problems by analyzing, identifying and diagnosing faults and symptoms using established processes and procedures. Performs root cause analysis and develops checklists for typical problems. Recommends procedures and controls for problem prevention. Maintains knowledge database and call tracking database to enhance quality of problem resolutions. Works in a team setting, sharing information and assisting others with calls.


Responsibilities:

  • Assisting the Workstation Support Supervisor with troubleshooting computer systems and related software
  • Learning about and providing technical assistance and routine maintenance of specialized software applications.
  • Providing support for other IT related hardware devices such as networked printers, smartphones, etc.
  • Providing Tier 2 support of medium to high difficulty requiring the ability to take ownership of complex issues.
  • Perform advanced troubleshooting to determine the cause of problems.
  • Installs, configures, and provides support, monitors Service Desk queue and resolves support tickets as assigned.
  • Participates in and coordinates projects, shares information and receives feedback from other OIT staff as appropriate.
  • Generates and maintains detailed technical documentation, coordinates service calls and repairs for warranty and non-warranty items.
  • Provides Audio Visual (AV) and Video Conferencing (VC) support as assigned. Assists with reserving, setting up, and troubleshooting of AV and VC equipment.


Experience/Skills:

  • 1+ years of work experience in the installation, maintenance and technical support of workstation hardware.
  • Advanced knowledge of Microsoft products, including operating systems, office suite and outlook in a networked environment
  • Advanced knowledge of computer software, hardware, and firmware relative to personal computer, local area network/wide area network environments
  • Skilled at installing and providing technical support for software applications, operating systems and personal computer hardware
  • Ability to do advanced troubleshooting on various manufacturers of computers
  • Ability to plan, organize, manage and track projects
  • Ability to communicate effectively both verbally and in writing
  • Ability to read, understand, and comply with the department's policies