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System Engineer

1 month ago

Frisco, United States Insight Global Full time

Job Requirements:

  • Bachelor’s Degree in Management Information Systems, Computer Science, or related field, and five to ten years' experience or equivalent combination of education and experience.
  • Current Microsoft Expert level certifications.
  • Current Cisco Specialist & Professional level certifications.
  • Current Nutanix Master level certifications.
  • Current Cohesity Professional level certifications.
  • Experience with 24/7/365 systems operations in a production environment.
  • May be required to obtain applicable certifications (e.g., Cisco, Microsoft, Nutanix, Cohesity, NetApp).
  • Must pass a pre-employment drug screen, criminal background check and post-offer physical agility exam.
  • Must possess a valid State of Texas Driver’s License.


Role Summary:

Under general supervision of the MIS Supervisor, or designee, this position is responsible for maintaining a highly available and secure information technology infrastructure throughout the city. Leads efforts and projects related to the design, installation, operation, support, upgrades, and maintenance of infrastructure, including software, servers, networking, and storage. Administers, maintains, and supports complex and critical infrastructure. Provides user support for server hosting requests, problem resolution, system changes and upgrades. Analyzes infrastructure performance and resolves problems or makes appropriate recommendations. Ensures that all aspects of operability are delivered as part of the implementation process while also ensuring that existing service level is maintained or improved. Contributes to and ensures full compliance with operational standards, procedures, and best practices.