Director CDMO Business Development

1 month ago


New York, United States Client of Arcolab Limited Full time

Purpose of the Job:


Head the Business Development in US region and accountable for the sales targets of CRAMS/CDMO division (Early & Late Phase)


Deliver strategic marketing initiatives so as to make the company a preferred business partner and support in creating value for business


Key Deliverables :


Revenues and Sales targets

Business Orders

Customer Pipeline

Inputs to new business opportunities


Key Roles/Responsibilities:


New Business Opportunities

Creating strong client pipeline by targeting the potential customers and build strong relationships

Providing inputs towards new business offerings based on client understanding

Ensuring customer centricity

As the client facing organization ensuring that the organization and its services are consistently presented in a strong, positive image to relevant stakeholders

Reducing customer churn rate by driving customer centricity in the organization


Strengthening internal processes

Ensuring timely proposal turnaround by providing inputs towards proposals that are based on client understanding (technical and price expectations)

Providing inputs towards developing the budget for promotional activities like trade fairs etc., detailing projected spend on business development activities

Ensuring timely review of the internal stakeholders as per the indicated guidelines


BD Sales processes and knowledge management

Creating and updating all relevant assets to business generation and development like basic and account plans, territory, quarterly/half yearly rolling plan etc.

Championing knowledge management system rollout, especially for BD-related activities


Providing inputs towards Channel Selection to Strategic Marketing

Providing inputs towards developing a customer-specific strategy and finalizing the different forums for interaction

Providing inputs towards different channels for customer reach and basis the budgets decide on the appropriate channels, frequency, contact points etc


Essential Qualification & Experience: Degree in technical fields(preferable) and master’s in management from a reputed university. 05—10 years in CRAMs in BD and Sales.



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