Current jobs related to Help Desk Analyst - Nashville - Apex Systems

  • Help Desk Analyst II

    2 days ago

    Nashville, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are seeking a Help Desk Analyst II to join our team in Nashville, Tennessee. The selected candidate will be primarily responsible for managing vendors, undertaking physical work, and assisting in the onboarding process. This role will also involve providing remote support to customers and maintaining a high level of...

  • Help Desk Technician

    1 month ago

    Nashville, United States TEKsystems Full time

    Job DescriptionJob DescriptionFully Remote***** Have to be willing to go onsite to pick up equipment and future potential meetings. Duration12 Duration UnitMonth(s) Req Description Description\*\*\*\*\*\* The candidate will need to be in the Middle TN area and able to drive to Smyrna for first day pick up of equipment and potential one off...

  • Help Desk Technician

    5 months ago

    Nashville, United States The LaSalle Group Full time

    LaSalle Network is currently partnering with our client, an in-home care company, that is seeking a Help Desk Technician to join their team. This position is based in Nashville, TN and will be expected to be onsite but will also be offered some remote flexibility. This is a contract-to-hire opportunity. Help Desk Technician Responsibilities: Monitor,...

  • Help Desk Technician

    3 weeks ago

    Nashville, Tennessee, United States TEKsystems Full time

    Job SummaryWe are seeking a skilled Help Desk Technician to join our team at TEKsystems. As a Help Desk Technician, you will be responsible for providing first-level technical support to our customers, troubleshooting and resolving technical issues, and escalating complex problems to senior technicians.Key ResponsibilitiesProvide technical support to...

  • Help Desk Technician

    1 week ago

    Nashville, United States Main Street Health Full time

    Help Desk Technician The Help Desk Technician provides technical support related to the management of day-to-day user application and hardware issues for both on-site and remote team members. This role will also play a critical role in New Hire Onboarding and maintaining inventory of equipment for new and current team members. The ideal candidate possesses...

  • Help Desk Operations Manager

    2 weeks ago

    Nashville, Tennessee, United States Technology Lab Full time

    Job Title: Help Desk ManagerAt Technology Lab, we are seeking a highly skilled and experienced Help Desk Manager to join our team. As a key member of our operations team, you will be responsible for overseeing the daily operations of our help desk team, ensuring excellent service delivery and customer satisfaction.Key Responsibilities:Supervise and lead the...

  • Help Desk Operations Manager

    7 days ago

    Nashville, Tennessee, United States Technology Lab Full time

    As a Help Desk Operations Manager at Technology Lab, you will oversee the daily operations of our help desk team, ensuring excellent service delivery and customer satisfaction.You will play a crucial role in managing and mentoring the help desk staff, optimizing processes, and maintaining high-quality standards.Key responsibilities include:Leading and...

  • Service Desk Analyst

    2 weeks ago

    Nashville, United States Insight Global Full time

    Direct Hire5 days on-siteOur client is looking for a Active Directory Analyst. As an Active Directory Service Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and...

  • Service Desk Analyst

    1 week ago

    Nashville, United States Insight Global Full time

    Direct Hire5 days on-siteOur client is looking for a Active Directory Analyst. As an Active Directory Service Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and...

  • Service Desk Analyst

    1 week ago

    nashville, United States Insight Global Full time

    Direct Hire5 days on-siteOur client is looking for a Active Directory Analyst. As an Active Directory Service Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and...

  • Service Desk Analyst

    3 weeks ago

    Nashville, United States Insight Global Full time

    Direct Hire5 days on-siteOur client is looking for a Active Directory Analyst. As an Active Directory Service Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and...

  • Service Desk Analyst

    1 week ago

    nashville, United States Insight Global Full time

    Direct Hire5 days on-siteOur client is looking for a Active Directory Analyst. As an Active Directory Service Desk Analyst, you will be responsible for managing and troubleshooting user access and permissions within the Active Directory environment. You will provide technical support to end-users, ensuring efficient resolution of access-related issues and...

  • IT Help Desk Agent

    4 weeks ago

    Nashville, United States Dialysis Clinic, Inc. Full time

    Overview Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek...

  • Help Desk Support Specialist

    4 weeks ago

    Nashville, Tennessee, United States K2 Staffing Full time

    Job SummaryWe are seeking a highly skilled Help Desk Support Level 2 Technician to join our team at K2 Staffing. As a Help Desk Support Level 2 Technician, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and collaborating with our sales team to provide pre- and post-sales support.Key...

  • Help Desk Support Specialist

    2 weeks ago

    Nashville, Tennessee, United States K2 Staffing, LLC Full time

    Our client, a leading IT Solutions Company, is seeking a Help Desk Support Level II Technician to join their team. As a key member of the technical support team, you will provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals, and presentations. You will work closely with sales to provide technical...

  • Security Help Desk Technician

    4 months ago

    Nashville, United States Galactic Advisors Full time

    Looking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...

  • Temporary - Computer Lab/Help Desk Technician (Pool)

    3 weeks ago

    Nashville, United States The Tennessee Board of Regents Full time

    Title: Temporary - Computer Lab/Help Desk Technician (Pool) POSITION SUMMARY Assist with daily operations of the User Support Services Assist by helping students, faculty, and staff with technology-related issues and questions and by helping computer lab technicians and media services with technology setups. ESSENTIAL JOB FUNCTIONS/JOB DUTIES AND...

  • Security Help Desk Technician

    5 months ago

    Nashville, United States Galactic Advisors Full time

    Looking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...

  • Security Help Desk Technician

    5 months ago

    Nashville, United States Galactic Advisors Full time

    Looking for a way to launch your career in cybersecurity?Looking for a permanent remote-only position?Are you looking for a place where you can make a difference? If you're a go getter that wants to have an impact and not just another number, this position is for you.We are looking for a motivated help desk support technician that is motivated to learn and...

  • IT Help Desk Support Agent

    6 days ago

    Nashville, United States Westport Properties, Inc Full time

    Westport Properties, Inc. is looking for a talented IT Help Desk Support Agent to join our team. The focus of this job is on producing high quality, detailed work based on guidelines and procedures. If you have technical experience in computer repair, systems management, or IT support, read on an apply today! Job Title: IT Help Desk Support Agent Reports To:...

Help Desk Analyst

3 months ago

Nashville, United States Apex Systems Full time

Apex Systems is searching for a dedicated and customer-focused IT Helpdesk Analyst. The ideal candidate will have 1-2 years of experience in IT support and be comfortable working in a hybrid environment, with 3 days onsite and 2 days remote. This role is crucial in ensuring our employees have the technical support they need to perform their jobs efficiently.



Job Title: IT Helpdesk Analyst

Location: Nashville, TN (Franklin Office)

Employment Type: W2 Contract- 12+ Month

Work Schedule: Hybrid (3 days onsite/in-office in Franklin, 2 days remote)

Experience Level: 1-2 years



Key Responsibilities:

  • Provide first-level technical support to employees via phone, email, and in-person.
  • Troubleshoot and resolve hardware, software, and network issues.
  • Install, configure, and maintain computer systems and applications.
  • Assist with onboarding new employees, including setting up workstations and user accounts.
  • Document and track support requests using our ticketing system.
  • Escalate complex issues to higher-level support or specialized teams as necessary.
  • Maintain an inventory of IT equipment and supplies in ServiceNow.
  • Provide training and guidance to users on best practices and IT policies.



Qualifications:

  • 1-2 years of experience in an IT support role.
  • Strong knowledge of Windows and Mac operating systems.
  • Familiarity with common office software (e.g., Microsoft Office, O365).
  • Basic understanding of networking principles and troubleshooting.
  • Excellent problem-solving and communication skills.
  • Ability to work independently and as part of a team.
  • Customer service-oriented with a friendly and professional demeanor.
  • Relevant certifications (e.g., CompTIA A+, Microsoft Certified: Fundamentals) are a plus.