IT and Administrative Support Specialist

2 months ago

Laramie, United States Trihydro Corporation Full time

IT and Administrative Support Specialist – Laramie, WY

Trihydro, one of the top environmental and engineering consulting firms in the country, has an opening for an IT Support Specialist. The ideal candidate will join our Digital Optimization & Strategy (DOS) team. If you have a knack for technology, and customer service we encourage you to apply

Now more than ever, the world needs smart, cutting-edge solutions to address the engineering and environmental challenges of tomorrow. That’s where we come in. As a member of our team, you will support our diverse range of clients, from Fortune 100 companies to the federal government, to local communities nationwide to continuously improve human health and the environment.

The IT Administrative Support Specialist is responsible for managing the acquisition, documentation, and tracking of hardware, software, and peripheral equipment. This role includes coordinating purchases with resellers, maintaining accurate records of equipment and software inventories, and ensuring compliance with licensing and contract requirements. The coordinator will work closely with the IT Team to support new hires, retail store rollouts, and remote employees, ensuring they have the necessary equipment and supplies.

The preferred candidate will be based at our Corporate Headquarters in Laramie, WY.

Key responsibilities include:

  • Split time between performing 50% administrative support with the DOS team and 50% support for the helpdesk team.
  • Providing support to O365 applications including Sharepoint, OneDrive, and Office Apps.
  • Troubleshooting basic computer helpdesk tickets.
  • Purchasing of new hardware equipment as requested by the DOS team for new hires.
  • Document and update a list of what equipment is stored at each employee's location.
  • Purchasing of new hardware.
  • Coordinate with reseller for all purchases and assist with the execution of Purchase Orders through IT Vendor.
  • Documentation of all purchases.
  • Tracking of all purchases and communication of tracking information.
  • Inventory of software licenses to stay in compliance with employee count.
  • Track software support contracts, hardware contracts, and certificates.
  • Inventory peripherals and supplies and order more as needed.
  • Coordination with new employees that includes ordering and shipping office equipment.
  • Providing new hire training.
  • Recommend procedure modifications or improvements.
  • Ability to work independently using checklists/documentation.
  • Maintain a high level of organization and keep common work areas neat and orderly.

Our DOS team is looking for someone who has:

  • Being patient and empathetic, having a sense of urgency, getting along well with others, and being fast and accurate.
  • Exceptional written and oral communication skills with the ability to effectively communicate with team members.
  • Good employment history with a demonstrated commitment to safe work practices.
  • Initiative and motivation, with an emphasis on completing project deliverables on schedule.
  • Dependable, with the ability to work in a team environment.

This position requires the following:

  • Minimum of 2 years of experience in Helpdesk, IT procurement, inventory management, or a similar role.
  • Familiarity with Windows 10/11 and O365 applications
  • Ability to work independently using checklists/documentation.
  • Maintain a high level of organization and keep our common work areas neat and orderly.
  • Strong organizational skills with the ability to manage multiple tasks and priorities.
  • A.S or B.S. in an information technology or related field.
  • Experience with Windows 10, Microsoft Applications, and the O365 suite preferred.

At Trihydro, our approach to work is honest and hard-working. You’ll find a company culture that is dedicated to excellence, nurtures collaboration and growth, and still finds plenty of time for fun – often outdoors Some of the benefits of joining our team include:

  • Robust health insurance (medical, dental, vision, and prescription)
  • Industry-leading 401(k) retirement plan, including a discretionary 6% match by Trihydro.
  • Comprehensive paid time off including vacation, flex, sick, paid family leave and holiday pay.
  • Wellness program, including reimbursement for gym membership or related expenses.
  • Staff mentoring and opportunities for professional/career advancement.
  • Opportunities to mentor young professional staff
  • Best-in-class safety culture built to protect our employees – the mothers, fathers, sons, and daughters who deserve to go home safely each night.

Trihydro is humbled to have received an honorable mention in Outside Magazine’s “Best Places to Work” list. Our 500+ professionals work on meaningful environmental and engineering projects that make a difference for clients and communities. Trihydro’s offices extend from Alaska to Florida, and our team members live and work within minutes of outdoor recreation. As a team of geologists, engineers, ecologists, and scientists, our culture is rooted in a love for the outdoors.

This position will remain open until a qualified candidate has been selected.

This is a full-time position averaging 40 hours per week. Interested candidates should apply at with their application, resume, and cover letter addressed to Trihydro’s Recruiting Department.

Trihydro is an Equal Opportunity, Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because of a protected Veteran status.

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