Advisor, IT Data Center Operations

4 weeks ago

Durham, United States TALENT Software Services Full time

Are you an experienced Advisor, IT Data Center Operations with a desire to excel? If so, then Talent Software Services may have the job for you Our client is seeking an experienced Advisor, IT Data Center Operations to work at their company in Durham, NC.


Primary Responsibilities/Accountabilities:

  • Periodic inspections of assigned data centers to ensure policies are being upheld Responsible for floor space allocations and related rack and rack peripheral infrastructure build out to accommodate hardware installations and moves
  • Responsible for generating and communicating Data Center metrics
  • Responsible for management of data center operationsowned inventory Communicates provisions of data center policies and standards to the corporation and facilitates customer understanding of processes and procedures
  • Plans and coordinates with various cross-functional teams and vendors to ensure present and future capacity/scalability
  • Participates in design of new data center projects Team/project leader on one or more initiatives or projects
  • Manages multiple activities related to data center infrastructure
  • Assumes a leadership role in maintaining up-to-date knowledge of information systems technology and disseminating that knowledge to the organization
  • Responsible for developing, applying, revising and maintaining data center policies, procedures and standards Serves as data center representative in cross-functional projects
  • Provides in-depth guidance and leadership to lower level team members Evaluates implemented solutions and practices, identifies opportunities and recommends solutions for continuous improvements
  • Performs complex tasks with regards to the development of processes, procedures, automation tool implementation, and deployment of tools Works with users, cross-functional technical staffs, and all levels of management and project management to translate requirements into documented processes and procedures
  • Provides operational/technical and/or administrative support for specific software products and tools deployed within the data center Leads the development and delivery of technical training programs
  • Develop Expert Level Support on IDRAC, CMC, NIC, HBA connection issues and Server Hardware Troubleshooting
  • Develop Intermediate Level Support for OS troubleshooting on Linux, Windows, ESX (mainly from Onsite perspective)
  • Work and close Service INC and TASK


Qualifications:

  • Year Experience: 5 + years of experience
  • Interview Process: 2 rounds possible-manager and team member (Virtual), additional interview with alternate manager (2nd round, virtual)
  • Parts/LOIS Management
  • Quarterly Parts Locker Inventory
  • Contact Business Partners (DBA, APP, Storage, Network, OS Teams) to schedule downtime
  • Hardware Replacements and Upgrades
  • BIOS and Firmware Upgrades
  • Escalate and Open Support Cases with ProSupport
  • Put HOST in and out of Maintenance Mode
  • Monthly DataCenter Walkthrough
  • Provide Smart Hands for Remote SEs
  • Be available for data center on-call support

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