Patient Scheduler

1 week ago

Los Angeles, United States Option Care Health Full time
Extraordinary Careers. Endless Possibilities.

With the nation’s largest home infusion provider, there is no limit to the growth of your career.

Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and employees.

As a two-year recipient of the Gallup Exceptional Workplace Award, we recognize that part of being extraordinary is building a thriving workforce that is as diverse as the patients and communities we serve.

Join a company that is taking action to develop a culture that is more inclusive, respectful, engaging and rewarding for all team members. We are committed to hiring, developing, and retaining a diverse workforce.

Job Description Summary

The Patient Scheduler is responsible for scheduling clinical staff to visit patients. This may include Option Care Nursing, Subcontracted Nursing, and Network Nursing. Works closely with the pharmacy, nursing and warehouse to determine schedule needs and availability to insure appropriate patient care. Performs other duties as required by Nurse Manager, Area Director of Nursing and/or Director of Operations.

Job Description

Job Responsibilities (listed in order of importance and/or time spent)

  • Ensures appropriate staffing is arranged for all patient care.
  • Coordinates, monitors and schedules patient care across all clinical areas.
  • Contacts patients and clinicians to schedule and confirm deliveries and visits.
  • Responsible for interpreting physician’s orders and scheduling according to orders.
  • Completes tasks and runs reports in required platforms.
  • Coordinate scheduling needs with staffing availability.
  • Ensures management is aware of staffing needs and requirements.
  • Facilitates patient complaints or issues to appropriate department.
  • May need to perform clerk functions in addition to scheduling functions in the absence of a clerk.
  • Observes legal and ethical guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
  • Accepts other responsibilities and duties that may be assigned.

Supervisory Responsibilities

Does this position have supervisory responsibilities?

(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

No

Basic Education And/or Experience Requirements

  • High School diploma or equivalent.
  • At least 1 year of previous scheduling experience.
  • At minimum, 1 year of experience in a general office administration setting or a similar fast paced environment(s)

Basic Qualifications

  • Experience communicating both verbally (on phone, one-on-one, to groups) and in writing (emails, letters, reports,) to various audiences (work group, team, company management, external clients).
  • Basic level skill in Microsoft Word 2003 or later (for example: such as: creating documents, entering and formatting text, page layouts, creating tables, and adding graphics).
  • Basic level skill in Microsoft Excel 2003 or later (for example: creating worksheets, entering data, creating basic formulas, working with cells and rows).
  • Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.

Travel Requirements: (if required)

N/A

Preferred Qualifications & Interests (PQIs)

  • Previous home healthcare experience
  • Familiar with electronic scheduling platform
  • 2 years of experience in a general office administration setting or similar fast paced environment(s)

This job description is to be used as a guide for accomplishing Company and department objectives, and only covers the primary functions and responsibilities of the position. It is in no way to be construed as an all-encompassing list of duties.

Due to state pay transparency laws, the full range for the position is below:

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.

Pay Range is $22.11-$31.99

Benefits

  • 401k
  • Dental Insurance
  • Disability Insurance
  • Health Insurance
  • Life Insurance
  • Paid Time off
  • Vision Insurance

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

  • Patient Scheduling Specialist

    4 weeks ago

    Los Angeles, California, United States PIH Health Full time

    Job SummaryWe are seeking a highly skilled Call Center Coordinator to join our team at PIH Health. As a key member of our call center operations, you will play a vital role in ensuring the efficient and accurate scheduling of patient appointments and pre-registration processes.Key ResponsibilitiesPerform patient scheduling and pre-registration tasks with...

  • Bilingual Patient Advocate

    4 weeks ago

    Los Angeles, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm.Job Summary The purpose of this position is to connect uninsured hospital patients...

  • Bilingual Patient Advocate

    1 month ago

    Los Angeles, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm.Job Summary The purpose of this position is to connect uninsured hospital patients...

  • Bilingual Patient Advocate

    1 month ago

    Los Angeles, United States Elevate Patient Financial Solutions Full time

    Elevate Patient Financial Solutions has an exciting career opportunity available as a Bilingual Patient Advocate. This position will be located onsite at Kaiser Permanente Los Angeles Medical Center.. The Full Time schedule for this role will be Monday - Friday 8:30am-5:00pm. Job Summary The purpose of this position is to connect uninsured hospital patients...

  • Patient Scheduler

    2 weeks ago

    Los Angeles, United States Option Care Health Full time

    Extraordinary Careers. Endless Possibilities.With the nation’s largest home infusion provider, there is no limit to the growth of your career.Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 6,000 team members including 2,900 clinicians, we work compassionately to elevate...

  • Call Center Coordinator

    4 weeks ago

    Los Angeles, California, United States PIH Health Full time

    Job SummaryWe are seeking a highly skilled Call Center Coordinator to join our team at PIH Health. As a key member of our customer service team, you will be responsible for performing all tasks related to patient scheduling and pre-registration in a timely and accurate manner.Key ResponsibilitiesPatient Scheduling: Coordinate patient appointments and...

  • Medical Scheduler

    3 days ago

    Los Angeles, California, United States MediQuest Full time

    Job SummaryWe are seeking a highly skilled Medical Appointment Scheduler to join our team at MediQuest. As a Medical Appointment Scheduler, you will be responsible for providing exceptional customer service to both internal and external customers, while ensuring seamless scheduling of patient appointments.Key ResponsibilitiesSchedule patient appointments...

  • Medical Scheduler

    2 weeks ago

    Los Angeles, California, United States To Help Everyone Health & Wellness Centers Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Medical Scheduler to join our team at T.H.E. Health and Wellness Centers. As a Medical Scheduler, you will play a critical role in ensuring the smooth operation of our healthcare services by coordinating patient appointments, managing schedules, and providing exceptional customer service.Key...

  • Medical Scheduler

    2 weeks ago

    Los Angeles, California, United States MediQuest Full time

    Job OpportunityMedical Appointment SchedulerA reputable medical group, MediQuest, is seeking a skilled Medical Appointment Scheduler to provide exceptional customer service to internal and external customers. The ideal candidate will have excellent communication and computer skills, with a minimum of 6 months of high-volume appointment scheduling experience....

  • Surgical Scheduling Coordinator

    3 days ago

    Los Angeles, California, United States Kaiser Permanente Full time

    Job SummaryWe are seeking a detail-oriented and organized Surgical Scheduling Coordinator to join our team at Kaiser Permanente. As a key member of our surgical services team, you will be responsible for scheduling patients for surgery, preparing pre-operative forms, and coordinating with physicians and hospital staff to ensure seamless patient care.Key...

  • Ophthalmic Scheduling Specialist

    1 month ago

    Los Angeles, California, United States Keck Medicine of USC Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Surgery Coordinator to join our team at Keck Medicine of USC. The successful candidate will be responsible for coordinating and scheduling all aspects of patient surgeries for ophthalmologists in a multispecialty group practice setting.Key ResponsibilitiesPre-Surgical CoordinationObtain and...

  • Healthcare Scheduling Coordinator

    6 days ago

    Los Angeles, California, United States Choice Health Group Full time

    Intake Coordinator/Scheduler Job DescriptionThe Choice Health Group is seeking a highly skilled Intake Coordinator/Scheduler to join our team. As an Intake Coordinator/Scheduler, you will play a critical role in the admission process for new patients, ensuring the availability of reimbursement for services and identifying the clinical staff necessary to...

  • Cardiology Scheduler II

    3 days ago

    Los Angeles, California, United States Sutter Health Full time

    Job SummaryWe are seeking a skilled Cardiology Scheduler II to join our team at Sutter Health. As a key member of our healthcare team, you will be responsible for maintaining scheduling for specialized procedures and coordinating services with physicians' offices and other related departments.Key ResponsibilitiesMaintain accurate and up-to-date scheduling...

  • Appointment Scheduler

    2 weeks ago

    Los Angeles, United States MediQuest Full time

    Job DescriptionJob DescriptionGrowth potential. Guaranteed interview with client.  Benefits Offered: Medical, Vision, Life, Dental, 12 Holidays, 56 hours Sick, 2 weeks’ Vacation! A Full-Service Medical Group, is looking to hire a bilingual Medical Appointment Scheduler with excellent customer service skills!  New graduates are welcome to apply! The...

  • Patient Access Rep I

    4 weeks ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description** This is a standing job posting for a part-time PAR I position with Registration & Operations. Various shift times & schedules may be available. **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?If you thrive in a dynamic environment,...

  • Patient Access Rep I

    4 weeks ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description** This is a standing job posting for a full-time PAR I position with Registration & Operations. Various shift times & schedules may be available. **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members?If you thrive in a dynamic environment,...

  • Patient Access Rep I

    1 month ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description This is a standing job posting for a part-time PAR I position with Registration & Operations. Various shift times & schedules may be available. Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic...

  • Patient Access Rep I

    2 weeks ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description** This is a standing job posting for a part-time PAR I position with Registration & Operations. Various shift times & schedules may be available. **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic environment,...

  • Patient Access Rep I

    2 weeks ago

    Los Angeles, United States Cedars-Sinai Full time

    Job Description** This is a standing job posting for a full-time PAR I position with Registration & Operations. Various shift times & schedules may be available. **Do you love helping people every single day? Are you passionate about providing outstanding and high-quality service to patients and their family members? If you thrive in a dynamic environment,...

  • Patient Coordinator

    7 days ago

    Los Angeles, United States destinationone Consulting Full time

    destinationone Consulting specializes in recruitment across diverse sectors including Healthcare Health Tech Government Municipalities NonProfits Legal Public Accounting Food and more. We are proactively building a data bank for opportunities in these fields. By applying you ensure our recruiters can quickly match you with suitable roles when they...