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Senior Manager

3 months ago

Chicago, United States McDonald's Full time

McDonald's evolving Accelerating the Arches growth strategy puts our customers and people first and demonstrates our competitive advantages to strengthen our brand. We are recognized on lists like Fortune’s Most Admired Companies and Fast Company’s Most Innovative Companies.

Doubling Down on the 4Ds (Delivery, Digital, Drive Thru, and Development)

Our growth pillars emphasize the critical role technology plays as the best-in-class, global omni-channel restaurant brand. Technology enables the organization through digital technologies, and improving the customer, crew and employee experience each and every day

Global Technology forging the way

Leading the digitization of our business is the Technology organization made up of innovation specialists who build industry defining tech using the latest innovations and platforms, like AI and edge computing to deliver on the next set of groundbreaking opportunities for the business. We take on technology innovation challenges at an incredible scale, and work across global teams who are always hungry for a challenge This provides access to compelling career paths for technologists. It’s bonus points when you get to see your family and friends use the tech you build at their favorite McD restaurant.

Job Description

Position Overview: We are seeking a dynamic and experienced Senior Manager of Platform Engineering to lead our team in designing, developing, and maintaining robust integration solutions. The ideal candidate will combine strong technical expertise with proven leadership skills to drive the architecture, implementation, and optimization of our overall integration platforms.

This is an exciting opportunity within the Global Technology Data & Analytics team for an experienced technology leader to help shape the how systems should be integrated to share the data across the board to support digital transformation to the entire McDonalds environment.

Key Responsibilities:

  • Leadership: Live McDonald’s values: Serve, Inclusion, Integrity, Community, and Family. Provide strategic direction and leadership to a team of integration platform engineers. Foster a culture of collaboration, innovation, and excellence.
  • Platform Architecture: Lead platform-as- product development with customer-centric mindset. Define and drive the architectural roadmap for integration platforms, ensuring scalability, reliability, and security.
  • Technical Expertise: Serve as a subject matter expert in integration technologies, including API management, ESB, event streaming, managed file transfer, microservices architecture, event-driven architecture, etc.
  • Project Management: Manage the SDLC process of integration projects from conception through implementation and post-launch support.
  • Stakeholder Management: Influence senior executives and set expectations for cross-functional initiatives. Collaborate with cross-functional teams including IT, product development, and business units to understand requirements and deliver integrated solutions.
  • Vendor Management: Evaluate and manage relationships with integration platform vendors and service providers including global and offshore contracting teams
  • Process and operation efficiency: Drive initiatives to optimize performance and efficiency, including building fully automated infrastructure as service, DevSecOps CI/CD pipelines, test automation and proactive monitoring and observability. Establish best practices, standards, and processes for integration development and operations.

Qualifications

  • Bachelor’s degree in computer science, Engineering, or a related field (Master’s degree preferred).
  • 8+ years of relevant work experience with a bachelor's degree or 6+ years of relevant work experience with a master's degree
  • 3+ years of leadership experience, including leading engineering teams in large-scale system implementations with Agile methodology.
  • Strong analytical and problem-solving abilities with a customer-centric and results-oriented mindset.
  • Strong knowledge of integration technologies such as API Gateways, messaging systems (e.g. Kafka), Managed File transfer and etc.
  • Experience with cloud platforms (GCP, AWS) and containerization technologies (Docker, Kubernetes).
  • Excellent leadership, communication, and interpersonal skills. Ability to mentor and develop technical teams.

Additional Information

McDonald’s is an equal opportunity employer committed to the diversity of our workforce. We promote an inclusive work environment that creates feel-good moments for everyone. McDonald’s provides reasonable accommodations to qualified individuals with disabilities as part of the application or hiring process or to perform the essential functions of their job. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact mcdhrbenefits@us.mcd.com. Reasonable accommodations will be determined on a case-by-case basis.

McDonald’s provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to sex, sex stereotyping, pregnancy (including pregnancy, childbirth, and medical conditions related to pregnancy, childbirth, or breastfeeding), race, color, religion, ancestry or national origin, age, disability status, medical condition, marital status, sexual orientation, gender, gender identity, gender expression, transgender status, protected military or veteran status, citizenship status, genetic information, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Nothing in this job posting or description should be construed as an offer or guarantee of employment.