Customer Service Administrator
4 weeks ago
Ametek, Inc.
Job description:At AMETEK Process Instruments, we focus our experience on designing new, innovative analyzers that help our customers achieve higher levels of productivity and quality. We do this by seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance. It is through this focus that we have created some of the most reliable and accurate technologies in the world.
We are looking for a Customer Service Administrator to join our team.
POSITION SUMMARY
The Customer Service Administrator has a critical role within Process Instruments manufacturing team. This role is responsible for processing incoming orders, entering the demand into the ERP system, and providing communications to customers. This is a high-volume role that requires significant multitasking and self-prioritization to ensure smooth and efficient delivery of orders to our customers. Monthly revenue targets drive the direction and focus of the manufacturing team.
KEY RESPONSIBILITIES
• Order entry for all orders (analyzer, parts, service) placed on the Newark Facility.
• Communicating directly with customers, sale managers, and representatives on majority of orders
• Ownership of spare parts orders which includes: Quoting, Order Entry, releasing order to manufacturing/shipping.
• Processing change notices
KNOWLEDGE & EXPERIENCE
• Minimum of 3 years’ experience
• General knowledge of manufacturing business information flow
• Excellent verbal/written communication skills.
• Proficient in Microsoft Office, including Word, Excel, PowerPoint, and SharePoint
• Experience with ERP systems beneficial, Navision a plus
• Taking ownership of tasks, a hands-on approach, and a strong attention to detail
TOOLS
• Microsoft Office, including Word, Excel, PowerPoint, PowerBI, and SharePoint
ORGANIZATION STRUCTURE
• Reports to the Production Manager
CONTACT WITH OTHERS
• Operational team members
• Procurement & Operational Excellence
• Management
• Finance
• Sales
ASSIGNMENT AND REVIEW OF WORK
• Workload and Goals as agreed with the Production Manager
MOST CHALLENGING PART OF THE JOB
• Managing a large volume of requests and needs throughout the facility.
• Understanding of the products and services that are provided to our customers.
• Acquiring a diverse knowledge of our customers’ needs and requirements to successfully deliver orders.
-
Customer Service Administrator
4 weeks ago
Newark, United States AMETEK Full timeAmetek, Inc. Job description: At AMETEK Process Instruments, we focus our experience on designing new, innovative analyzers that help our customers achieve higher levels of productivity and quality. We do this by seeking out ways to overcome the limitations of current methods of process monitoring, control, and quality assurance. It is through this focus...
-
Customer Service Administrator
4 weeks ago
Newark, United States AMETEK Full timeAmetek, Inc.Job description: At AMETEK Process Instruments, we focus our experience on designing new, innovative analyzers that help our customers achieve higher levels of productivity and quality. We do this by seeking out ways to overcome the limitations of current methods of process monitoring, c...
-
Customer Service Representative
5 days ago
Newark, Delaware, United States FedEx Full timeJob Summary:As a Service Center Support Representative at FedEx, you will perform a variety of administrative and clerical functions, including maintaining files, copying, imaging, answering phones, data entry, and sorting/distributing mail. You will also provide accurate information and assistance to customers, enter freight shipment information into the...
-
Customer Service Representative
1 week ago
Newark, New Jersey, United States Enterprise Holdings Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Enterprise Holdings. As a key member of our branch team, you will provide exceptional customer service, support rental operations, and contribute to the overall success of our business.Key ResponsibilitiesProvide superior customer service, responding to customer...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States UniFirst Full timeCustomer Service RepresentativeUniFirst is seeking a dedicated Customer Service Representative to join our team. As a key player in delivering outstanding customer service, you will serve as a liaison between customers and the company.Responsibilities:Assist customers by answering questions related to accounts, procedures, and services by telephone or...
-
Customer Service Represntative
15 hours ago
Newark, United States PeopleShare Inc Full timePeopleShare is seeking an outgoing and service-driven Customer Service Representative with a family owned and operated HVAC company in Newark, DE. This company has tripled their number of employees in the last two years and their growth is NOT STOPPING! Exceptional candidates for the Customer Service Representative position will have 2 years of recent...
-
Customer Service Represntative
7 days ago
Newark, United States PeopleShare Inc Full timePeopleShare is seeking an outgoing and service-driven Customer Service Representative with a family owned and operated HVAC company in Newark, DE. This company has tripled their number of employees in the last two years and their growth is NOT STOPPING! Exceptional candidates for the Customer Service Representative position will have 2 years of recent...
-
Customer Service Represntative
5 days ago
newark, United States PeopleShare Inc Full timePeopleShare is seeking an outgoing and service-driven Customer Service Representative with a family owned and operated HVAC company in Newark, DE. This company has tripled their number of employees in the last two years and their growth is NOT STOPPING!Exceptional candidates for the Customer Service Representative position will have 2 years of recent...
-
Customer Service Represntative
2 weeks ago
Newark, United States PeopleShare Full timePeopleShare is seeking an outgoing and service-driven Customer Service Representative with a family owned and operated HVAC company in Newark, DE. This company has tripled their number of employees in the last two years and their growth is NOT STOPPING! Exceptional candidates for the Customer Service Representative position will have 2 years of recent...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States Taghleef Industries Full timeJob Title: Customer Service RepresentativeThe Customer Service Representative is a key member of our team, responsible for delivering exceptional customer experiences and ensuring customer satisfaction.Key Responsibilities:Provide timely and effective responses to customer inquiries and concernsResolve customer issues and complaints in a professional and...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Full timeCustomer Service Representative Job DescriptionPeopleShare is seeking a highly skilled and customer-focused Customer Service Representative to join our team in Newark, DE. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Inc Full timeCustomer Service Representative OpportunityPeopleShare is seeking a highly skilled and service-driven Customer Service Representative to join our team at a family-owned and operated HVAC company in Newark, DE. This company has experienced significant growth in recent years and is looking for a talented individual to support their continued success.Key...
-
Customer Service and Office Manager
1 month ago
Newark, New Jersey, United States Wildlife Trusts Full timeJob Title: Customer Service and Office ManagerWe are seeking a highly organized and detail-oriented Customer Service and Office Manager to join our team at The Wildlife Trusts. As a key member of our central office, you will be responsible for providing exceptional customer service, managing office operations, and ensuring the smooth running of our...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States PeopleShare Inc Full timePeopleShare is seeking a skilled Customer Service Representative to join their team in Newark, DE. This role involves providing exceptional customer service and support to clients in a fast-paced environment.The ideal candidate will have 2 years of recent experience as a Customer Service Representative in a call center or office setting. They will be...
-
Customer Service Advisor
3 months ago
Newark, United States Sunbelt Rentals Full time**Customer Service Advisor** **Customer Service Advisor** *Location* Newark *Business Area* Plant & Tools *Advertising Salary* Competitive Salary *Hours Per Week* 42.5 * Invalid *Vacancy Type* Permanent *Careers Site Advertising End Date* 20 Feb 2022 * * Customer Service Advisor **About The Role** On a day-day basis youll work on the hire desk in our...
-
Customer Service Representative
2 weeks ago
Newark, Delaware, United States Mr Appliance Full timeAbout Mr. ApplianceWe are a leading international appliance repair franchise network with 150 locations across North America. Our mission is to provide exceptional customer service and satisfaction through our team of skilled technicians and support personnel.Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to...
-
Administrative Coordinator
2 weeks ago
Newark, Delaware, United States Aire Serv Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our HVAC Installation Department. As a key member of our team, you will provide administrative support to our installation team, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesProvide administrative support to the HVAC...
-
Administrative Coordinator
1 month ago
Newark, Delaware, United States Aire Serv Full timeJob SummaryWe are seeking a highly organized and detail-oriented Administrative Assistant to join our HVAC Installation Department. As a key member of our team, you will provide administrative support to our installation team, ensuring seamless operations and exceptional customer service.Key ResponsibilitiesProvide administrative support to the HVAC...
-
Administrative Coordinator
3 weeks ago
Newark, Delaware, United States Roto-Rooter Full timeAbout Roto-RooterRoto-Rooter is a leading provider of plumbing and drain cleaning services, renowned for its commitment to excellence and customer satisfaction.Job SummaryWe are seeking a highly motivated and detail-oriented Administrative Assistant to join our team. As an Administrative Assistant, you will play a vital role in supporting our operations and...
-
Customer Service Representative
5 months ago
Newark, United States Conduent Business Services Full time**Customer Service Representative** CAROUSEL_PARAGRAPH * Newark, New Jersey * Call Center * 54659 ** Share Job** ** Job Description** **About Conduent** Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments creating exceptional outcomes for our clients and...