Service Manager

2 weeks ago


Fort Lauderdale, United States Executive Recruiting Group Full time

We are seeking a Service Manager in our Fort Lauderdale, Florida location who will design, development and implementation of processes, procedures and logistics surrounding our business.


Duties:


  • Establish standards and benchmarks for internal documentation and service work orders.
  • Management and oversight of service coordinators and technicians.
  • Liaison with builder field personnel, manufactures to resolve post installment issues including Product Manufacturing imperfections and defects and quality control failures.
  • Establish a proactive approach to addressing builder and homeowner needs such as warrant services and other post installation service matters.


Qualifications:


  • 5 years of experience in the window industry
  • MS Office
  • Excellent customer service and organizational skills



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