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Service Manager
3 months ago
We are seeking a Service Manager in our Fort Lauderdale, Florida location who will design, development and implementation of processes, procedures and logistics surrounding our business.
Duties:
- Establish standards and benchmarks for internal documentation and service work orders.
- Management and oversight of service coordinators and technicians.
- Liaison with builder field personnel, manufactures to resolve post installment issues including Product Manufacturing imperfections and defects and quality control failures.
- Establish a proactive approach to addressing builder and homeowner needs such as warrant services and other post installation service matters.
Qualifications:
- 5 years of experience in the window industry
- MS Office
- Excellent customer service and organizational skills
