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Service Manager

2 months ago

Phoenix, United States Ultimate Staffing Full time

An established, well recognized and respected HVAC service contractor, is looking for an experienced Service Manager to join our Phoenix Branch. We are seeking a candidate who meets the qualifications listed below.

Our Service Managers lead passionate teams to deliver exceptional customer service by meeting client needs and commitments. They are responsible for the profitable execution of assigned maintenance and project deliverables with a strong focus on client retention. They also see that work performed are in compliance with state, local and Federal legal requirements and operate on the job with the highest of ethics. Adhering to all company safety standards, as well as, following consistent and repeatable management procedures and processes is important for success in this role.

Service managers also manage the financial health of their business unit by maintaining an effective balance between customer satisfaction and project financial results.

Responsibilities for Service manager

  1. Project management, scheduling, and asset management
  2. Management of costs, billings, and collections
  3. Maintenance of profitability goals and positive cash flow
  4. Evaluate contractual scope of work
  5. Analyze financial reports and proactively address issues effectively
  6. Performs cost estimates and supports sales on proposals and negotiations
  7. Manage and mitigate financial risks

Ideal candidates will have the following qualifications:

  1. Associates degree, technical focus preferred.
  2. At least 5 years' service management experience in facilities, HVAC, or energy/sustainability services.
  3. Experience with business to business sales preferred
  4. Knowledge of the business environment in the Phoenix region
  5. Excellent logistics, communication and management skills.
  6. Professional image
Desired Skills and Experience

Commercial HVAC service Experience

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.