Business Analyst

3 weeks ago


Secaucus, United States Kavyos Consulting Full time

We have an opening for a Business Analyst position in our Secaucus office. Below, please find the job description.


  • We are looking for this to be a temporary to possibly “permanent” role
  • Candidate should have strong communication skills
  • Candidates should have 5+ years of experience
  • Be able to work in the U.S. without sponsorship
  • Able to work a hybrid remote schedule. We are currently in the office 1 day per week but this position could require other days in-office depending on customer need


Production Support

  • Receiving service calls, analyze issues and requirements, confirm service classification, service type, urgency and business priority, and provide workaround if it is available.
  • Participate in the bridge call for a major incident, and support to classify the impacted applications

businesses and confirm the proposed mitigation / recovery plan is acceptable from the business

perspectives.

  • Create User Guides and FAQ and provide User Training (upon the request) to enlighten the business users how to use NYK business applications correctly.

Requirement Elicitation and Analysis

  • Collect business requirements from business stakeholders using appropriate elicitation techniques.
  • Analyze business requirements, confirm its completeness and consistence, and identify cross-functional, regional, and organizational impact and interdependencies.
  • Liaise between technical teams and the business users

Requirement Specification, Documentation and Communication

  • Identify requirement development processes, create and manage the plan (tasks, stakeholders,

schedule).

  • Define and maintain business requirements (including use cases) and functional/non-functional

specifications.

  • Document requirements and specifications in enough detail to deliver complete, consistent, easily

understandable information to both business and technical teams.

  • Communicate requirements and specifications and ensure all (business & technical) stakeholders have a common understanding of requirements and how they will be implemented and obtain sign-off.

Quality Assurance Support

  • Review and sign-off QA test plan and test cases, and ensure it provide sufficient test coverage.
  • Answer questions from QA Lead and DEV Lead about requirements.

Major Deliverables

  • Business Requirement Documents
  • Functional Specification Documents
  • User Guide, FAQ, Global rules for system workaround/constrains

Skills:

  • Shipping domain business and applications knowledge a significant plus
  • Problem-solving skills
  • Business process analysis skills
  • Business and technical writing skills
  • Communication, presentation, business requirements facilitation skills
  • Basic understanding of project planning, SDLC processes, Agile methodology


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