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Business Analyst
3 weeks ago
We have an opening for a Business Analyst position in our Secaucus office. Below, please find the job description.
- We are looking for this to be a temporary to possibly “permanent” role
- Candidate should have strong communication skills
- Candidates should have 5+ years of experience
- Be able to work in the U.S. without sponsorship
- Able to work a hybrid remote schedule. We are currently in the office 1 day per week but this position could require other days in-office depending on customer need
Production Support
- Receiving service calls, analyze issues and requirements, confirm service classification, service type, urgency and business priority, and provide workaround if it is available.
- Participate in the bridge call for a major incident, and support to classify the impacted applications
businesses and confirm the proposed mitigation / recovery plan is acceptable from the business
perspectives.
- Create User Guides and FAQ and provide User Training (upon the request) to enlighten the business users how to use NYK business applications correctly.
Requirement Elicitation and Analysis
- Collect business requirements from business stakeholders using appropriate elicitation techniques.
- Analyze business requirements, confirm its completeness and consistence, and identify cross-functional, regional, and organizational impact and interdependencies.
- Liaise between technical teams and the business users
Requirement Specification, Documentation and Communication
- Identify requirement development processes, create and manage the plan (tasks, stakeholders,
schedule).
- Define and maintain business requirements (including use cases) and functional/non-functional
specifications.
- Document requirements and specifications in enough detail to deliver complete, consistent, easily
understandable information to both business and technical teams.
- Communicate requirements and specifications and ensure all (business & technical) stakeholders have a common understanding of requirements and how they will be implemented and obtain sign-off.
Quality Assurance Support
- Review and sign-off QA test plan and test cases, and ensure it provide sufficient test coverage.
- Answer questions from QA Lead and DEV Lead about requirements.
Major Deliverables
- Business Requirement Documents
- Functional Specification Documents
- User Guide, FAQ, Global rules for system workaround/constrains
Skills:
- Shipping domain business and applications knowledge a significant plus
- Problem-solving skills
- Business process analysis skills
- Business and technical writing skills
- Communication, presentation, business requirements facilitation skills
- Basic understanding of project planning, SDLC processes, Agile methodology
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