Business Analyst

1 month ago


Secaucus, United States AIT Global inc. Full time
Job DescriptionJob DescriptionJob Title: Business Analyst
Location: Secaucus, NJ


Production Support:
  • Receiving service calls, analyze issues and requirements, confirm service classification, service type, urgency and business priority, and provide workaround if it is available.
  • Participate in the bridge call for a major incident, and support to classify the impacted applications businesses and confirm the proposed mitigation / recovery plan is acceptable from the business perspectives.
  • Create User Guides and FAQ and provide User Training (upon the request) to enlighten the business users how to use Clients business applications correctly.
Requirement Elicitation and Analysis:
  • Collect business requirements from business stakeholders using appropriate elicitation techniques.
  • Analyze business requirements, confirm its completeness and consistency, and identify cross-functional, regional, and organizational impact and interdependencies.
  • Liaise between technical teams and the business users
  • Requirement Specification, Documentation and Communication:
  • Identify requirement development processes, create and manage the plan (tasks, stakeholders, schedule).
  • Define and maintain business requirements (including use cases) and functional/non-functional
specifications:
  • Document requirements and specifications in enough detail to deliver complete, consistent, easily understandable information to both business and technical teams.
  • Communicate requirements and specifications and ensure all (business & technical) stakeholders have a common understanding of requirements and how they will be implemented and obtain sign-off.
Quality Assurance Support:
  • Review and sign-off QA test plan and test cases, and ensure it provides sufficient test coverage.
  • Answer questions from QA Lead and DEV Lead about requirements.
  • Major Deliverables
Business Requirement Documents:
  • Functional Specification Documents
  • User Guide, FAQ, Global rules for system workaround/constraints
Skills:
  • Shipping domain business and applications knowledge a significant plus
  • Problem-solving skills
  • Business process analysis skills
  • Business and technical writing skills
  • Communication, presentation, business requirements facilitation skills
  • Basic understanding of project planning, SDLC processes, Agile methodology

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