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Client Success Specialist

2 months ago

Cuyahoga Falls, United States Employ-Temps Staffing Services Full time

As a Client Success Specialist you will be responsible for developing a strong business relationship with key clients to provide quality delivery and to grow the existing revenue. In addition to a daily focus on business development, a Client Success Specialist will also source and work with internal staff to identify candidates for our key clients.



RESPONSIBILITIES

  • Knowing all requirements from the client for accurate job descriptions and client requirements; entering job orders into the ATS for accuracy of data
  • Daily coordination with clients on open positions and helping forecast upcoming needs
  • Establish and develop strong client relationships
  • Work to partner with clients on servicing new jobs and skillsets
  • Daily focus on business development to increase revenue and provide quality delivery to clients
  • Consistent communication with clients via in person, phone, e-mail and e-mail interactions.
  • Market and submit resumes to clients to align with job openings
  • Sourcing resumes on various platforms such as job boards, social media networks, and internal ATS
  • Ensuring proper onboarding items and client required pre-employment documents are completed and documented in the ATS
  • Documenting all client interactions in the CRM
  • Maintaining a professional and friendly relationship with clients
  • Additional duties as assigned


REQUIREMENTS

  • BA or BS or equivalent work experience
  • Valid Driver's License
  • Previous work experience in staffing, recruiting, human resources, and/or customer service, account management, or sales
  • Demonstrate the ability to evaluate candidates to align to client requirements
  • Ability to handle confidential information
  • Great listening skills and detail oriented
  • Quick decision-making and time management abilities
  • Continuous focus on customer service
  • Ability to work independently as well as in a team environment
  • Excellent work ethic with an ability to meet deadlines and weekly targets
  • Solid written and verbal communication skills


BENEFITS

  • Work-Life Balance: no nights, weekends, or holidays
  • Full time employees are eligible for:
  • Paid Time Off after 30 days
  • Medical, Dental, and Vision insurance
  • Paid Holidays
  • Competitive salary and weekly pay
  • Team that is focused on internal coaching and development
  • Career advancement opportunities
  • Casual Fridays


OFFICE HOURS

  • Monday - Thursday, 8:00am to 5:00pm
  • Friday 8:00am to 4:00pm


Employ-Temps Staffing Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, political beliefs, or any other characteristic protected by federal, state or local laws.