Part-Time Front Desk Coordinator

1 week ago


La Habra, United States California Staffing Full time

Job PostingDescription Key Responsibilities Front Desk & Public Interaction Serve as the main Operator for City Hall, answering and routing phone calls, taking messages, and providing general information. Greet visitors at the front desk, check them in as needed, and schedule appointments for City staff. Provide exceptional customer service in person, by phone, and via emailresponding to inquiries, addressing resident concerns, and resolving routine issues. Act as the primary point of contact for the public, ensuring timely, courteous, and accurate communication. Payments & Cashiering Serve as the main cashier for City Hall, processing payments, entering invoice codes, and issuing receipts for all standard transactions. Process and invoice applications for programs including Paramedic Membership and Dial-A-Ride. Verify billability for ambulance trips and ensure proper documentation is completed. Licensing, Permits & Inspections Issue and renew business licenses in accordance with City requirements. Issue basic permits and create/maintain project files. Coordinate and schedule building inspections for the City. Route plans to third-party plan checkers and track submission status. Administrative Support Collect, sort, and distribute incoming and outgoing mail. Maintain accurate electronic and physical records for permits, plans, and program applications. Create and update forms and process documents to improve administrative workflows. Provide general clerical support to staff as needed. Requirements Prior City of Government Municipality experience REQUIRED Qualifications Previous experience in front desk, customer service, or municipal administration preferred. Strong interpersonal and communication skills with the ability to work effectively with the public. Proficient in handling multi-line phone systems, email correspondence, and office equipment. Detail-oriented with strong organizational and multitasking abilities. Ability to maintain professionalism in a public-facing environment. Comfortable handling cash and processing transactions with accuracy. Work Schedule Part-Time: MondayThursday Hours: 8:00 AM5:00 PM



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