Inside Sales

Inside Sales RepresentativeSunstate Equipment Co.: Where Safety and People are Core Values.We care about our People and it shows Hiring Immediately; Pay starting at $23/hr DOE and quarterly performance bonus; PAID WEEKLYTypical Schedule: Monday Friday 6:45am to 5pm (Overtime Eligible)The Inside Sales position consists of increasing revenue through the acquisition of new accounts, suggestive selling techniques, and fostering and nurturing through professional relationships. Responsibilities with a focus on coordinating and delivering services to our customers, such as processing orders for deliveries and pick-ups, as well as handling telephone inquiries that may involve some mechanical or operational troubleshooting with equipment. Acting as a virtual link between customers, sales, dispatch, and management, the incumbent ensures quality solutions and service. This position will be working approximately 80% in the office and 20% out in the Yard and will cross train with Dispatch as well.Exceptional Perks$200, annual work boot allowanceRent ANY of our equipment for FREEFREE Prescription Safety GlassesMy Holiday Benefit lets you celebrate a holiday thats special to you without using PTOUnique Vacation Overtime Averaging benefit that pays you overtime while youre on vacationRobust overall Benefits availablePosition Requirements2-3 years Customer Service experience required2-3 years Inside sales (direct customer contact) experience preferredBe comfortable working with a team and independently, any task could go either way.Technologically capable: Microsoft Suite knowledge and Computer Aided Dispatch (CAD), AS 400 highly preferredYoure a top-notch communicator with an infectious personality; comfortable and charming.Obtain and maintain valid unrestricted Drivers License, meet minimum age requirement of 21, to drive company vehicleHave excellent customer service skills. Youll be talking to a lot of people, keep up the positive attitudeBe capable of collaborating with other team members: Youve got sales goals, and you cant meet all of them alone.High attention to detail, with ability to switch task with easeBilingual - Spanish preferredResponsibilitiesAnswer and document all incoming telephone calls to assist customers with rental needs, including assisting customers, outside sales, vendors, Sunstate administrative personnel, and all other inquiriesPerform all routine rental transactions including creating rental reservations, scheduling the pickup of equipment, creating rental quotes, and may include processing all returned driver ordersAssist all walk-in customers, vendors, potential job applicants, or any other person that walks in the door in an upbeat and professional mannerAssist customers with selecting the appropriate type of equipment for their job to ensure customer satisfaction and safetyCommunicate via two-way radio with the yard and shop relative to assisting customers in loading/unloading of equipment and communicating equipment needs for ordersReview the credit card rental file daily to ensure proper and accurate billingEnter all lost rentals, rate inquiries, and service calls into the counter logbookReview the open contract bin regularly to look for items that should be sold for rent, contracts that have already been closed and review the open credit card rentals file to ensure accuracyCommunicate any leads to the field sales personnel for their follow-up.May be required to help load/unload and deliver equipment for the customersMay be scheduled and required to work extended hours and/or on-call/standby rotationMay perform other duties as assignedInterested? Apply nowWhy Choose Us?At Sunstate, every employee is valued, respected, and fairly compensated. More importantly, every employee has a voice that deserves to be heard. We are working hard to challenge the typical ways of business and develop an environment where our employees feel safe, comfortable, and look forward to coming to work. No matter which location you visit, you cant help but feel the close-knit work-family environment.We have strategically and organically grown our company from within, promoting from the ground up and providing employees with opportunities to explore their different passions within our own walls. This culture allows our people to develop valuable, marketable skills they can use throughout their career. Plus, with benefits like Baby Bonding, My Holiday vacation time, and discounts on everything from movie tickets to cell phone bills, were constantly evolving our resources to provide our people with tools to make their lives easierBe YOU at SunstateAt Sunstate Equipment, we are actively fostering a workplace culture where individuals of all identities and life experiences feel genuinely valued, respected, and appreciated. As a proud equal-opportunity employer, we wholeheartedly welcome candidates from diverse backgrounds and cultures. We recognize and celebrate the unique perspectives they bring, with the understanding that they are the fuel for the innovative ideas that drive the evolution of our industry.Sunstate Equipment Co. is an Equal Opportunity Employer. A Drug Free Workplace and Participates in E-Verify.