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Key Account Director Canada
4 weeks ago
Key Account Director CanadaJob Category: Sales B2BRequisition Number: KEYAC001034Full-TimeRemoteFlorida, USADescriptionKey Responsibilities:Excellent account management and relationship skills: experience in excelling at managing significant stakeholder relationships both on partner side and within own organizationStrong commercial skills: able to build successful financial programs and models, measure profitability and other success metricsBusiness development skills within partner account: ability to identify opportunities for new/increased business, new service lines, expansion into new markets and programsGood dispute resolution abilities, able to manage issues, avoid conflict, deescalate problems and find solutions for both partiesExceptional organizational rigour, able to manage and lead business review sessions, involve relevant stakeholders, oversee new programs of work, ensure deadlines met and exceed performance expectationsWe Have:An experienced, innovative bunch of people leaders in their field - unparalleled in tech trade in solutions and remarketingSophisticated partners and investors that give Alchemy a financial edge and credibilityA creative and fun environment with great flexibility for the right candidate to make the role their ownOutstanding technology platforms and solutions that are available globally to our customersA disruptive business model that makes Alchemy a compelling partner to customers and suppliers alikeA winning attitude based on our ability to deliver and our appetite to do soYou Have:Education & Experience:Bachelor's degree in business, Marketing, Sales, or a related field preferred; equivalent work experience will be considered5+ years of experience in Key Account Management, with a strong preference for experience in the tech industry.Understanding of international business and markets, experience across different countries, ideally US&C, Europe/UK, APAC.Skills & Competencies:Proven track record in managing Key/Enterprise client relationships at a senior levelStrong commitment to exceptional customer service and account managementAbility to perform under pressure and consistently meet deadlines and targetsHigh ethical standards and unwavering professional integrityQuick to learn and adopt new software tools, particularly sales and inventory platforms (training provided)Solid commercial acumen, with an understanding of cost of goods, inventory turnover, gross profit, and VAT impactStrong self-motivation and the ability to inspire and lead others toward excellenceEmbody the Alchemy DNA: fun, committed, trustworthy, driven, talented, and successfulAttributes:Customer-centric approach with a strong focus on delivering high-quality service and building lasting client relationshipsTeam player with a positive attitude, strong collaboration skills, and the ability to work effectively across departmentsExcellent time management and organizational skills, with the ability to prioritize in a fast-paced, high-volume environmentProven ability to work independently, take initiative, and maintain accountability for resultsPlease note: This role is advertised both internally and externally.Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
