Key Account Representative
3 weeks ago
Key Account RepresentativeSuperior Service, a Smart Care Company, seeks a Key Account Representative.This job will ensure consistent service delivery to retain and grow specific corporate account business. The Key Account Representative excels at proactive communication with internal and external customers and works collaboratively in all areas of our business (from order to cash) in a professional manner. This includes driving compliance to customer requirements by assisting technicians, dispatchers, parts, and back office support.Main responsibilities:Monitors assigned account to ensure 100% compliance with customer requirements prior, during, and after service calls.Builds and maintains professional cross-functional relationships and with our customers (internal and external).Communicates to customers via phone, email, and website entries providing real-time visibility to order status. Obtain proper approvals for service calls prior to invoicing.Provides real-time assistance to technicians to adhere to customer requirementsCoordinates with Service Delivery Specialist in driving compliance with response time, return to service, customer approvals for estimates, and documentation in 3rd party portals.Works in SAP systems and external websites to ensure orders are accurate.Works with central services to ensure correct master data managementReview and revise customer requirements documentation.Assists Key Account Supervisor with any special projects/assignments as required.Key skills:Ability to motivate others and drive results in a respectful yet assertive manner.Strong problem solving skills along with a high level of attention to detail.Technical aptitude learning many new database systems and websites quickly.Effective prioritization and time management skills with a demonstrated sense of urgency.Strong interpersonal skills. Ability to build and maintain relationships across different groups at all levels of the organization.Collaborative attitude as you will be working cross-functionally with many different teams.Basic qualifications:Bachelor's degree or equivalent combination of education and experience (2 years of business management, sales or Smart Care experience = 2 years of post-secondary education)4+ years experience in customer service, dispatch, and/or restaurant management.Ability to work different shifts and holidays as requiredPreferred qualifications:Proficient in Excel and SAPSmart Care is a national repair and service provider for commercial foodservice, refrigeration, and cold storage equipment. Our offering of comprehensive mechanical services includes hot side cooking equipment, stand-alone refrigeration, specialty coffee and beverage, complex rack refrigeration and HVAC.Smart Care is an Equal Employment Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other protected class status. All qualified individuals are encouraged to apply. If you need a reasonable accommodation with respect to Smart Care's application or hiring process due to a disability, please contact the Human Resources department at HR@smartcaresolutions.com.
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Key Account Manager II
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Anaheim, United States Advantage Sales and Marketing Full timeKey Account Manager IiThe KAM II is a salesperson responsible for meeting sales quotas and expense budgets for assigned clients by managing sales programs, promotional spending, distribution levels, shelf placement and strategic planning initiatives. Our clients are defined as the manufacturers, vendors, or brands who have contracted Advantage as their sales...
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Key Account Director Canada
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Anaheim, United States Alchemy Full timeKey Account Director CanadaJob Category: Sales B2BRequisition Number: KEYAC001034Full-TimeRemoteFlorida, USADescriptionKey Responsibilities:Excellent account management and relationship skills: experience in excelling at managing significant stakeholder relationships both on partner side and within own organizationStrong commercial skills: able to build...
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Anaheim, United States Stephen Consulting Full timeStephen Consulting, we are a leading provider of innovative technology solutions, and we’re expanding our team! We are looking for a highly motivated AT&T Account Representative to join our powerful sales team! As a AT&T Account Representative, you will play a key role in driving sales and building strong relationships with customers while representing one...
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Anaheim, United States Stephen Consulting Full timeStephen Consulting, we are a leading provider of innovative technology solutions, and we’re expanding our team! We are looking for a highly motivated AT&T Account Representative to join our powerful sales team! As a AT&T Account Representative, you will play a key role in driving sales and building strong relationships with customers while representing one...
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IDN Key Account Executive II
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Anaheim, United States Dynavax Technologies Full timeIdn Key Account Executive Ii - Los Angeles, CaDynavax is a commercial-stage biopharmaceutical company developing and commercializing novel vaccines to help protect the world against infectious diseases. We operate with the highest level of quality, integrity, and safety for the betterment of public health. Our proprietary CpG 1018 adjuvant powers our...
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Customer Care Representative
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Anaheim, United States Oliver Healthcare Packaging Full timeOverview Join Oliver Healthcare Packaging as a Customer Care Representative. This role provides customer service, project management, and account management support to internal and external customers, playing a critical role in order management. Responsibilities This role ensures timely processing of orders, confirms realistic delivery dates, and develops...
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Customer Care Representative
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Anaheim, CA, United States Oliver Healthcare Packaging Full timeCustomer Care Representative The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative...
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Customer Care Representative
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Anaheim, CA, United States Oliver Healthcare Packaging Full timeCustomer Care Representative The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative...
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Customer Care Representative
3 days ago
Anaheim, CA, United States Oliver Healthcare Packaging Full timeCustomer Care Representative The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative...
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Customer Care Representative
1 day ago
Anaheim, CA, United States Oliver Healthcare Packaging Full timeCustomer Care Representative The Customer Care Representative provides customer service, project management, and account management support to internal and external customers. This role plays a critical role in the order management process ensuring the timely processing of orders and realistic delivery dates are confirmed. The Customer Care Representative...
