Change Analyst
2 months ago
Job Title: Change Analyst
Schedule: Orlando, FL M-Th on site, Remote on Friday
Duration: 2-Year Ongoing Contract
Job Summary:
The ideal candidate will be resourceful, self-motivated, and collaborative, with solid communication skills. They pride themselves in having a passion, experience, and confidence to define and execute on transformation enablement and IT change management at-scale. They will have the ability to interact successfully with technical and non-technical teams alike and navigate and support a large organization through a major IT program (Identity and Access Management Transformation).
QUALIFICATIONS
- 5+ years leadership in business, technical or project leadership experience, preferable working in large scale IT transformation, change enablement/change management programs and projects.
- Showcasing proven success in delivering projects with demonstrable business impact, preferably within the context of a large-scale organizational change.
- Previous Disney experience is strongly desired
DUTIES & RESPONSIBILITIES
- Lead the implementation of transformation enablement initiatives, plans, and roadmaps to support the vision, strategy, and initiatives of the Identity and Access Management (IAM) Transformation Program.
- Manage and facilitate the change network and processes to effectively communicate change across the organization, including Business Units, Executives, Application Owners, and end users.
- Ensure the successful implementation of identity and access management initiatives across various business and IT groups. This position will primarily focus on conducting data analysis, gathering requirements, documenting, and resolving issues related to Identity and Access Management (IAM).
- Manage a repository of program-level documentation, including Confluence pages, process flows, tracking sheets, meeting minutes, and presentations, to ensure effective organization and accessibility of project information
- Participate in change impact sessions as needed, capturing business process and data flows to support the creation of flow documentation. Conduct comparisons with existing processes to identify gaps, deviations, or areas requiring further attention and information.
- Drive the execution of activities related to organizational and technology change management, ensuring stakeholder and participant readiness.? Proactively manage and resolve potential organizational and technology obstacles, providing guidance to mitigate challenges.
- Identify and anticipate organizational challenges and resistance, developing risk mitigation plans accordingly.
- Cultivate and maintain strong working relationships with the program team, project managers, and stakeholders.
- Oversee transformation enablement activities to align with project plans and timelines
- Attend relevant project meetings and scrums, delivering regular updates to the Project Manager and other stakeholders as required.
- Identify, track, analyze, and resolve issues to ensure that change enablement activities align with program and project objectives
SKILLS AND ABILITIES
- IT Transformation Enablement and Change ManagementDemonstrated ability to define and execute a business-readiness approach for global enterprise transformations.
- Applying a change management process and tools (frameworks and tool sets) to create a strategy to help optimize or facilitate a change initiative across a complex organization
- Driving plans to support the design, development, delivery and management of change solutions, such as comms, training, stakeholder engagement, etc. in partnership with technology, communications, and training/customer success teams.
- Demonstrates experience with and an aptitude to understand Information Technology principles and practices.? Has successfully led delivery of complex business technology solutions into production that have achieved or surpassed business goals.
- Ability to lead change using positive and collaborative methods.
- Skilled at conflict resolution and problem-solving to achieve win-win outcomes
- Demonstrated acumen and passion for both business and technology, including the latest digital innovations as they apply to the creation of business value.
- Experienced producing cost estimates for change enablement budget plans.
Project Leadership Acumen
Familiarity and acumen with project management approaches, tools and phases of the project lifecycle? Effectively prioritizes project work and deliverables.
- Familiarity with managing technology projects and/or operations at scale in an Agile methodology
- Skilled at setting and communicating priorities effectively; able to manage multiple tasks and priorities
- Experience independently leading the development of high quality, client-ready deliverables that meet project objectives
- Communications and Stakeholder EngagementStrong business acumen with executive stakeholders, people leaders, business, and technical contributors
- Demonstrated excellence in verbal/written communication capabilities and high-impact presentation skills geared towards technical and non-technical audiences.
- Exceptional ability to communicate technical or complex subject matter in business terms.
- Effective at influencing and inspiring others and moving toward a common vision or goal
- Working effectively at all levels in an organization, including senior stakeholders
- Exhibiting active listening skills and empathy to aid the exploration of issues and challenges being articulated by our stakeholders while being able to comprehend what is said to probe for important details.
- Skilled at removing barriers and acting with a sense of urgency and encouraging others
Education: Bachelors Degree
Preferred Education: Business, IT, InfoSys, Computer Science
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