Senior UX Researcher

3 weeks ago


Chicago, United States Pinnacle Group, Inc. Full time

The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position will transform unmet user needs and business opportunities into successful product launches through user research throughout different design phases. The UX Researcher will work to create a best in class user experience for frontline employees, helping transform unmet user needs and business opportunities into successful employee tools.


The ideal candidate has a passion for user centered research and design and has a wide breadth of experience across multiple types of products, channels and research methodologies.

  • Extensive knowledge of usability and user experience research tools and techniques (e.g. field research, heuristic reviews, benchmarking, card sorts, lo-fidelity prototyping methods, etc.)
  • Strong project management and negotiating skills are central to the position.
  • Strong communication, critical thinking, and creative problem-solving skills required.
  • Ability to communicate research results, graphically depict data, and justify methods and approaches—orally and in writing
  • Strong moderation skills and methods for group facilitation and consensus building
  • Ability to work independently, in a team, and with or without direction is imperative.
  • 5+ years of usability research experience with multifaceted responsibilities. (client prefers a mix of web and mobile experience).
  • Related experience in another field such as human factors, interactive design, information architecture, and/or market research is a plus.
  • Experience designing wireframes and creating interactive prototypes using related tools such as Axure, JustinMind, Invision, Figma and Sketch.
  • Experience creating user personas and journey maps to support a user centered design methodology.
  • Strong understanding of user interface design practices and principles a must—better still if you can demonstrate experience relating to research.


Pay Range: $50-75


The specific compensation for this position will be determined by a number of factors, including the scope, complexity and location of the role as well as the cost of labor in the market; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. Our full-time consultants have access to benefits including medical, dental, vision and 401K contributions as well as any other PTO, sick leave, and other benefits mandated by appliable state or localities where you reside or work.


  • Senior UX Researcher

    3 weeks ago


    Chicago, United States Pinnacle Group, Inc. Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • Senior UX Researcher

    3 weeks ago


    Chicago, United States Pinnacle Group, Inc. Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...


  • Chicago, United States Pinnacle Group Full time

    The UX Researcher will be an integral part of the UX design team with a focus conducting design research to inform the design process from discovery to wireframes to visual design. In this role, the UX Researcher will lead efforts to develop and execute research plans, methodologies and report findings to inform design development. At the core, this position...

  • UX Researcher

    3 weeks ago


    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • UX Researcher

    3 weeks ago


    Chicago, United States Pegasus Knowledge Solutions, Inc. Full time

    TOP SKILLS Minimum MS degree in UX Design, HCI, Interaction Design, or related field. PhD preferred. Minimum 4 years of experience in industry working in UX research.  Published work in a relevant research area, required.SummaryThe UX Researcher develops and maintains external facing applications that deliver customized information, resources, and...

  • UX Research Lead

    4 weeks ago


    Chicago, United States bp Full time

    Job summary **Entity**: Innovation & Engineering **Job Family Group**: IT&S Group We are looking for a UX Research Lead to join us as part of bp’s Digital Customer & Markets business and supported by bp’s Human Experience Design discipline (bphxd). You are someone who is passionate about building outstanding experiences and who thinks deeply about...


  • Chicago, United States CyberTec Full time

    Job Title: UX Digital Researcher They want someone who lives locally to Chicago. They NEED to be onsite 2-3 days. They need VERY strong communication skills. 6-10 YEARS of experienceLooking for a Digital Researcher and not a Designer.MUST HAVE MIRO & PLEASE ATTACH THEIR PORTFOLIO OR LINK..!!!!!!!! Feed back from the Client : Based on the interview feedback...


  • Chicago, United States DesignX Community Full time

    Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from the user’s point of...

  • UX Researcher with

    4 weeks ago


    North Chicago, United States Digital Dhara LLC Full time

    **Job Title: UX Researcher** **Location: Waukesha, WI or Chicago, IL(Onsite)** **Work mode: 6-12 months Contract to Hire** **The UX Researcher needs to have expertise**: Competently run quality studies on their own—coordinating with key stakeholders throughout the process, can do discovery research through early usability testing, can explain design...


  • Chicago, Illinois, United States McDonald's Corporation Full time

    Job Description The McDonalds Global Experience Design team is a key part of the Customer Experience team (MCX), which provides user-centered experiences that deliver a cohesive and meaningful experience for customers and crew members around the world. We are looking for a mixed-method research leader to oversee our UX Research function — bringing...

  • UX Lead

    1 week ago


    Chicago, United States Hearst Full time

    Job DescriptionWhy iCrossing We work at the intersection of bright pixels of creativity, sharp use of data points, innovative tech, and cutting-edge digital know how. That's how we turn brand potential into business performance. And that's why we stand out. We believe our biggest asset is our combination of different backgrounds, cultures, and disciplines...


  • Chicago, United States NetJets Full time

    Purpose of Position Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from...


  • Chicago, United States NetJets Full time

    Purpose of Position Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from...


  • Chicago, United States NetJets & EJM Full time

    Purpose of Position Reporting to the Director, UX Research + Design, the UX Researcher is an attentive listener, a confident facilitator, and a team player; able to collaborate across teams and stakeholders. This individual is responsible for gathering and communicating insights for discovery and validation; and is able to frame problems and solutions from...

  • UX Designer

    6 days ago


    Chicago, United States LaSalle Network Full time

    Are you passionate about creating intuitive and user-centric digital experiences? Do you thrive on solving complex design challenges and transforming user needs into seamless interfaces? If so, we're looking for a talented UX Designer to join our client and drive innovation through exceptional user experiences! LaSalle Network has partnered with a leading...

  • UX Designer

    4 weeks ago


    Chicago, United States LaSalle Network Full time

    Are you passionate about creating intuitive and user-centric digital experiences? Do you thrive on solving complex design challenges and transforming user needs into seamless interfaces? If so, we're looking for a talented UX Designer to join our client and drive innovation through exceptional user experiences! LaSalle Network has partnered with a leading...

  • Senior UX Designer

    3 weeks ago


    Chicago, Illinois, United States United Airlines Full time

    There's never been a more exciting time to join United Airlines. We're on a path towards becoming the best airline in the history of aviation. Our shared purpose – Connecting People, Uniting the World – is about more than getting people from one place to another. It also means that as a global company that operates in hundreds of locations around the...

  • Senior UX Designer

    3 days ago


    Chicago, Illinois, United States Screencastify Full time

    Screencastify is hiring a Senior UX Designer in Chicago, IL United States (May Description Well, hello there We built the simplest and most reliable edtech solution in the world, but that's only the beginning. Our near future is full of ambitious new goals, features, and products that will enable us to further improve how we provide service to our users and...


  • Chicago, United States Pinnacle Group, Inc. Full time

    *Must have a portfolio**Experience facilitating design workshops*The Senior Designer - UX will help lead the design and definition as a key contributor to UX team, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The UX team supports defining digital...


  • Chicago, United States Pinnacle Group, Inc. Full time

    *Must have a portfolio**Experience facilitating design workshops*The Senior Designer - UX will help lead the design and definition as a key contributor to UX team, responsible for integrating human-centered practices in unpacking and improving the digital customer experience across all stages of the travel journey. The UX team supports defining digital...